Technical Scrum Master

Why Entersekt

Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3-D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience. Entersekt offers customers secure authentication and digital payments experiences that remove unnecessary friction. Entersekt has a diverse product portfolio and aggressive roadmap that positions the company well to sustain competitive advantage as it expands globally with emphasis on North America and European markets.

The Ideal Candidate

Entersekt is looking for an experienced technical scrum master with a proven track record of working with Agile software teams to ensure consistency of delivery. You pride yourself on being self-managed, and always searching for opportunities to experiment and learn while growing yourself and the teams you serve. Your passion for Lean, Agile values and principles within the Scrum framework give you the unique ability to elevate awareness and encourage agreed ways of working throughout the organization.

The Role

As a Technical Scrum Master in one of our PODs (Product Oriented Delivery), you will be instrumental in driving agile methodologies and fostering a collaborative environment. You will work closely with the development teams, product owners, and other stakeholders to ensure the successful delivery of our authentication products.

Responsibilities

• Agile Coaching: Guide teams in adopting and following agile principles, practices, and ceremonies (e.g., sprint planning, daily stand-ups, sprint review, sprint retrospective).
• Team Facilitation: Facilitate effective team dynamics, conflict resolution, and decision-making.
• Process Improvement: Continuously improve teams' agile processes and identify opportunities for optimization.
• Impediment Removal: Remove impediments that hinder the teams’ progress and escalate issues as needed.
• Product Backlog Management: Support Product Managers in refining and prioritizing the product backlog.
• Release Planning: Contribute to release planning and ensure alignment with the overall product roadmap.
• Quality Assurance: Promote a quality-first mindset and ensure the team adheres to development standards and best practices.
• Collaboration: Collaborate with other Scrum Masters, Product Owners, and stakeholders to ensure alignment and coordination.
• CI/CD: Understand and support the team's CI/CD pipeline using GitLab Ultimate SaaS.
• Security Focus: Ensure the team adheres to security best practices and collaborates with security teams to address vulnerabilities. A knowledge of Threat Modeling will be advantageous.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• Proven experience as a Technical Scrum Master in a software development environment.
• A formal Scrum qualification or learning path.
• Strong software development background with practical experience.
• In-depth understanding of Agile methodologies (Scrum, Kanban) and frameworks.
• Experience using Metrics (Cycle Time, Work in Progress, Throughput, Flow Efficiency) to improve predictability and optimize team performance.
• Ability to interpret and act on value‑stream insights to remove bottlenecks and optimize lead time.
• Ability to identify issues in the team and facilitate team dynamics and resolve conflicts.
• Strong organizational, time management skills and problem-solving skills.
• Experience with Jira, Confluence and GitLab is preferred.
• Knowledge of security concepts and practices is desirable.

Personality Attributes

• The ability to make decisions and resolve conflict while embodying servant leadership.
• A healthy self-esteem that does not mind being challenged by bright people.
• The ability to positively influence and motivate teams to realize value.
• Excellent communication and interpersonal skills.

We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting. That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.

Working at Entersekt is truly a dream. You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.

Apply for this position by following the "apply now" tab and or viewing our other roles at Entersekt Careers page.

Entersekt is an Equal Opportunity Employer:

We are committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.