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The Leader in Technology Services and Solutions Delivery
Founded in 2001 and headquartered in Troy, Michigan, Entrega is a business-to-business Technology Services and Solutions Company with leading expertise in Services and Solutions Delivery. Our 200 professionals located across the United States have served global clients in the Automotive, Automotive Retail, Manufacturing, Energy, Media and Communications industries. Through our better methodology and approach, we deliver a better client experience, more effective and efficient services and solutions, and greater business value for our clients.
Featured Jobs
Automotive Implementation Advisor
Job Position Summary:
The Automotive Implementation Advisor is responsible for managing and executing on-site and remote training for automotive dealership clients on software applications, business processes, and best practices. This role requires expertise in automotive retail and fixed operations (Parts/Service) to ensure optimal utilization of software solutions.
Responsibilities and Duties:
Software Implementation & Optimization - Implement and optimize automotive software solutions for DMS, Sales, Desking, F&I, and Fixed Operations (Parts/Service) by assessing dealership knowledge and utilization. Provide process improvement recommendations and develop customized implementation strategies based on dealer needs and business models.
Client Training & Engagement - Conduct on-site and virtual training sessions for single, multi-point, and strategic accounts to drive software adoption and utilization. Act as a consultant by identifying workflow gaps, implementing solutions to improve dealership efficiency, sales, margins, and revenue, and partnering with leadership to create implementation plans and advise on software/hardware needs.
Product Knowledge & Industry Expertise - Become an expert in automotive retail software applications, including configurations and system functionality, while maintaining awareness of industry trends and best practices.
Documentation & Reporting - Complete all required documentation, including implementation agendas, attendance records, reports, and support tickets, while managing travel logistics and expense submissions in compliance with company policies.
Team Collaboration & Development - Mentor team members, contribute to department success, and support strategic and operational improvements within the organization.
Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.
Location and Travel:
This is a fully remote position. Candidates must reside in MI, TX, or FL.
Must live within driving distance of a major airport and be willing to travel 80%+.
Qualifications:
Excellent interpersonal and presentation skills with the ability to engage diverse audiences.
Strong written and verbal communication skills.
Ability to consult and problem-solve with dealership staff at all levels.
Proficiency in Microsoft Office applications.
Self-motivated with the ability to work independently in a fast-paced environment.
Education and Experience:
Bachelor’s Degree with 4 years' related work experience or 6 years' related work experience.
Experience with Fixed Operations (Parts/Service) and dealership software solutions preferred.
Experience as a Sales and/or Fixed Operations Advisor/Manager preferred.
Experience with automotive software solutions and training programs preferred.
Senior Project Manager
Job Position Summary:
The Senior Project Manager plays a critical leadership role in the successful execution of complex, large-scale application development initiatives. This role is client-facing, requiring strong communication skills and the ability to navigate technical discussions with stakeholders, while also driving cross-functional teams internally. The ideal candidate will blend strong project management discipline with solution-oriented thinking, facilitating requirement definition, solution design, and collaborative delivery to meet both business and technical goals. This role requires a proactive leader who can serve as a trusted advisor to clients, balancing delivery ownership with business outcomes and technical feasibility.
Responsibilities and Duties:
Project Leadership & Management - Lead application design and development projects from initiation through successful delivery, ensuring alignment with business goals, timelines, and budgets.
Client Engagement - Serve as the primary point of contact for client stakeholders, driving regular communication, setting expectations, and ensuring satisfaction with project direction and outcomes. Lead project status meetings.
Solution Design Support - Collaborate closely with product owners, solution architects, and technical leads to translating client needs into feasible technical solutions and delivery roadmaps.
Planning - Build and maintain project plans, track milestones, and guide team progress across multiple workstreams. Lead standups, sprint reviews, and project governance activities.
Risk Mitigation - Proactively identify risks, scope shifts, and potential blockers. Establish mitigation strategies and communicate updates and escalation paths to leadership and client stakeholders.
Collaboration -Work with internal teams including design, development, QA, and DevOps to ensure smooth execution and quality outcomes.
Release Management - Oversees the entire software release process, ensuring the release aligns with business needs and minimizing disruption.
Reporting & Analytics - Provide accurate, timely status reports, KPIs, and forecasts to stakeholders and leadership to ensure visibility and alignment.
Mentorship & Best Practices - Promote project management best practices, mentor junior team members, and contribute to continuous improvement across delivery operations.
Qualifications:
Proven ability to manage client-facing projects and maintain strong customer relationships.
Strong analytical and technical aptitude; capable of engaging in architecture and solutioning discussions.
Demonstrated ability to manage complex software development lifecycles using Agile and hybrid methodologies.
Outstanding communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical stakeholders.
Highly organized with exceptional attention to detail and strong problem-solving skills.
Ability to manage multiple tasks and shift priorities in a fast-paced environment.
Self-motivated, resourceful, and capable of operating independently.
Education and Experience:
Bachelor’s degree in Computer Science, Engineering, Project Management, Business, or related field; equivalent experience may be considered.
7+ years of project management experience, including experience delivering large, complex software or enterprise application projects.
Experience working directly with clients in a consulting or professional services environment.
Demonstrated experience partnering with technical teams on solution architecture and system integration efforts.
Deep understanding of Agile frameworks (Scrum, SAFe, Kanban) and familiarity with SDLC best practices.
Proficiency in project management tools such as JIRA, Microsoft Office, and collaboration platforms such as Confluence and Teams.
Working knowledge of enterprise application architectures, APIs, data integrations, and DevOps pipelines.
Professional certification required – such as PMP (Project Management Professional), PMI-ACP (Agile Certified Practitioner), or SAFe Agilist. Multiple certifications or advanced credentials are a plus.