Current Job Openings

Job Position Summary: The Automotive Implementation Advisor is responsible for managing and executing on-site and remote training for automotive dealership clients on software applications, business processes, and best practices. This role requires expertise in automotive retail and fixed operations (Parts/Service) to ensure optimal utilization of software solutions. Responsibilities and Duties: Software Implementation & Optimization - Implement and optimize automotive software solutions for DMS, Sales, Desking, F&I, and Fixed Operations (Parts/Service) by assessing dealership knowledge and utilization. Provide process improvement recommendations and develop customized implementation strategies based on dealer needs and business models. Client Training & Engagement - Conduct on-site and virtual training sessions for single, multi-point, and strategic accounts to drive software adoption and utilization. Act as a consultant by identifying workflow gaps, implementing solutions to improve dealership efficiency, sales, margins, and revenue, and partnering with leadership to create implementation plans and advise on software/hardware needs. Product Knowledge & Industry Expertise - Become an expert in automotive retail software applications, including configurations and system functionality, while maintaining awareness of industry trends and best practices. Documentation & Reporting - Complete all required documentation, including implementation agendas, attendance records, reports, and support tickets, while managing travel logistics and expense submissions in compliance with company policies. Team Collaboration & Development - Mentor team members, contribute to department success, and support strategic and operational improvements within the organization. Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization. Location and Travel: This is a fully remote position. Candidates must reside in MI, TX, or FL. Must live within driving distance of a major airport and be willing to travel 80%+. Qualifications: Excellent interpersonal and presentation skills with the ability to engage diverse audiences. Strong written and verbal communication skills. Ability to consult and problem-solve with dealership staff at all levels. Proficiency in Microsoft Office applications. Self-motivated with the ability to work independently in a fast-paced environment. Education and Experience: Bachelor’s Degree with 4 years' related work experience or 6 years' related work experience. Experience with Fixed Operations (Parts/Service) and dealership software solutions preferred. Experience as a Sales and/or Fixed Operations Advisor/Manager preferred. Experience with automotive software solutions and training programs preferred.

Job Position Summary:This role requires a systems innovator who transforms complexity into clarity—specifically in how data is organized, accessed, and activated across digital platforms. The Applied Innovation Manager leads structured innovation efforts that turn fragmented OEM/dealership data into scalable, value-generating services using thoughtful architecture, process design, and—where appropriate—AI enablement. They bring both creative thinking and disciplined methodology to architect workflows, prototype API-first access patterns, and accelerate the organization’s ability to make data-driven decisions. This individual acts as an integration and access architect, fluent in designing how data should flow and how users should interact with it—via APIs, events, and services. They are also a data innovation strategist who sees information silos as opportunities to unlock cross-functional value and drive enterprise-wide impact. Responsibilities and Duties: Innovation Leadership: Identify, evaluate, and pilot innovative technologies—especially artificial intelligence, machine learning, natural language processing, and automation tools—that simplify user workflows and increase system efficiency. Maintain a strategic radar on emerging tech trends relevant to automotive retail and customer experience. The Applied Innovation Manager operates as a disciplined innovator, using structured methodologies such as design thinking, Lean experimentation, and dual-track agile to validate early ideas and scale the most promising solutions. Solution Development & Application: Collaborate with product teams, architects, UX designers, and system integrators to recommend practical applications of advanced technology that enhance system usability. Prototype, test, and validate AI-driven features such as intelligent assistants, predictive interfaces, and process automation in the context of dealership operations. The ideal candidate is an AI-aware solution designer, able to assess when machine learning or intelligent automation provides differentiated value—and when simpler, streamlined innovation is more effective. Stakeholder Engagement: Serve as a trusted advisor to business stakeholders by translating abstract innovation concepts into viable business applications with measurable value. Partner with dealership users to gather feedback and prioritize user-centric improvements. By identifying how siloed systems hinder operational efficiency, the manager will uncover new opportunities for unified, data-driven solutions that align with user needs and business goals. Program Collaboration: Integrate with cross-functional workstreams (e.g., CRM, inventory, financing, digital retail) to ensure consistency and scalability of innovative solutions across the platform. Document and communicate innovation roadmaps, use cases, and business cases to leadership and technical teams. This includes architecting data and interaction flows in a way that supports modularity, reuse, and scalability across business domains. Vendor & Partner Management: Evaluate third-party AI and technology vendors; oversee pilots, proofs of concept, and integration strategies. Coordinate with OEM and partner innovation labs when applicable. Qualifications: •    Ability to work independently as well as in a team environment.•    Capable of managing multiple tasks and projects simultaneously.•    Comfortability working under pressure or strict deadlines. •    Demonstrated ability to solve problems and formulate recommendations.•    Excellent communication skills. •    Exceptional attention to detail.•    Outstanding writing and analytical-thinking skills.•    Passion for learning and personal growth, specifically when it comes to technology.•    Possess organizational and prioritization skills.•    Self-starter with a high degree of integrity and professionalism. Education and Experience: •    Bachelor's degree in Computer Science, Innovation Management, Human-Computer Interaction, or a related field; Master’s degree a plus.•    5+ years of experience in innovation, digital transformation, product management, or applied AI roles.•    Demonstrated success implementing AI or advanced technology solutions in customer-facing digital systems, preferably in automotive or retail contexts.•    Strong grasp of design thinking, agile product development, and change management principles.•    Exceptional communication and collaboration skills; ability to align diverse stakeholders around visionary yet executable ideas.•    Experience with tools and platforms such as OpenAI, Google Cloud AI, Microsoft Azure AI, or other applied ML/AI frameworks.•    Automotive retail systems (e.g., DMS, CRM, F&I, inventory) experience preferred.•    Experience working within or alongside large OEM environments.•    Leading user research and usability-focused initiatives.•    AI ethics, bias mitigation, and explainability in production systems experience preferred.

Job Position Summary: We are seeking a highly motivated and creative UX Designer to join our team. The ideal candidate will be passionate about creating intuitive, engaging, and user-centered digital experiences. This role will be responsible for designing user interfaces and experiences across digital platforms, collaborating with cross-functional teams to ensure solutions meet user needs and business goals. The UX Designer will play a key role in enhancing usability, accessibility, and the overall quality of user experiences across digital products and platforms. Responsibilities and Duties: User Research – Plan and conduct qualitative and quantitative user research to understand user behaviors, needs, and motivations. Synthesize findings into actionable insights that inform product design and strategy. Design Strategy – Collaborate with cross-functional teams to align design efforts with business goals. Define and advocate for UX best practices and user-centered design principles throughout the product development lifecycle. Wireframing and Prototyping – Develop low to high-fidelity wireframes and interactive prototypes using tools like Figma or Sketch. Iterate on designs based on feedback and usability testing outcomes. Information Architecture – Organize and structure content in a way that supports usability and discoverability. Create site maps, user flows, and navigation systems that enhance the user journey. Usability Testing – Design and execute usability tests to evaluate product features. Analyze results, identify usability issues, and recommend improvements to refine user experiences. Accessibility Design – Ensure that designs meet accessibility standards (e.g., WCAG 2.1). Work with developers to implement inclusive features that accommodate users with diverse needs and abilities. Design Documentation – Create and maintain detailed documentation, including design specifications, user personas, and journey maps. Ensure clear communication of design decisions to stakeholders. Collaboration – Work closely with project managers, clients, and other stakeholders to ensure designs are feasible, aligned with user needs, and delivered on time. Continuous Improvement – Stay up to date with industry trends, tools, and emerging technologies. Actively seek opportunities to improve design processes, tools, and the overall user experience. Qualifications: Strong portfolio showcasing UX design work, including wireframes, prototypes, final designs, and explanations of design decisions. Proficiency with design and prototyping tools such as Figma, Adobe XD, Sketch, or similar. Solid understanding of user-centered design principles, interaction design, and responsive design for web and mobile. Ability to analyze complex problems and translate research insights into actionable design solutions. Experience conducting user research and usability testing, incorporating feedback to improve product experiences. Excellent written and verbal communication skills for presenting design concepts and collaborating with cross-functional teams. Exceptional attention to visual, functional, and experiential detail throughout the design and development process. Ability to work independently as well as in collaborative team environments across departments. Capable of managing multiple projects, tasks, and shifting priorities effectively under tight deadlines. Comfortable working in fast-paced settings with evolving requirements and timelines. Self-starter with a high level of initiative, integrity, and professional conduct. Passion for continuous learning and growth, particularly in design trends, tools, and emerging technologies. Familiarity with HTML, CSS, and front-end development principles is a plus. Education and Experience: Bachelor’s degree in User Experience Design, Human-Computer Interaction (HCI), Graphic Design, or a related field. 5+ years of professional experience in UX design, preferably in a tech or product-driven environment. Experience conducting user research and usability testing. Experience working in Agile/Scrum development environments is preferred.