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Sr. Project Manager

Troy, MI

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Job Position Summary:

The Senior Project Manager plays a key leadership role in driving visibility, alignment, and execution across all billable initiatives within the organization. This internal-facing role requires a strong business mindset, exceptional organizational skills, and a proactive approach to tracking project performance and resource utilization. The ideal candidate will have deep experience within a Professional Services environment, ensuring internal operations align with client commitments, delivery excellence, and company goals. Strong communication, planning, and analytical skills are essential, as is the ability to collaborate cross-functionally with leadership, delivery teams, finance, and business operations. Experience developing Statements of Work (SOWs) and applying Lean Six Sigma principles is strongly preferred.

Responsibilities and Duties:

  • Portfolio Oversight & Governance - Lead internal tracking of all active billable projects across the organization, ensuring visibility into timelines, budgets, and resource allocations.
  • Operational Planning - Support the development and maintenance of internal project tracking systems, dashboards, and reporting structures to monitor project health and support leadership decision-making.
  • SOW Development - Collaborate with sales and delivery teams to scope and draft Statements of Work (SOWs), ensuring clarity and alignment with capabilities.
  • Risk & Compliance Monitoring - Proactively identify operational or delivery risks across the portfolio. Monitor adherence to scope, delivery standards, and contractual obligations.
  • Stakeholder Reporting - Deliver consistent reporting on project budget statuses to executive leadership, including forecasting and variance analysis.
  • Process Optimization - Champion internal process improvements across delivery operations, leveraging Lean Six Sigma methodologies to reduce inefficiencies and enhance scalability.
  • Cross-Functional Collaboration - Partner with internal teams including finance, resource management, sales, and delivery leadership to ensure project and operational alignment.
  • Resource Management Support - Work closely with resource managers and team leads to align staffing plans with project needs and revenue targets. 

Qualifications:

  • Strong understanding of professional services operations and business drivers.
  • Experience writing and managing Statements of Work (SOWs).
  • Exceptional analytical and problem-solving skills with attention to detail and business impact.
  • Excellent verbal and written communication skills, including the ability to present to executive audiences.
  • Organized, methodical, and self-motivated, with the ability to manage multiple priorities across teams.
  • Capable of influencing without authority and leading through collaboration.
  • Lean Six Sigma certification or working knowledge strongly preferred.
  • Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders.

Education and Experience:

  • Bachelor’s degree in Business, Operations Management, Project Management, or a related field; equivalent experience may be considered.
  • 7+ years of project or program management experience, with significant time spent in a professional services or consulting environment.
  • Experience managing internal business operations, portfolio governance, or PMO functions is highly desirable.
  • Strong familiarity with project financials, revenue recognition, and margin tracking.
  • Experience with project management and reporting tools such as JIRA, Microsoft Office (Excel, PowerPoint), and collaboration platforms such as Confluence and Teams.
  • Professional certification required – such as PMP (Project Management Professional), PMI-PBA (Professional in Business Analysis), or Lean Six Sigma. Multiple certifications or advanced credentials are a plus.

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