Technology Manager

San Francisco, California, United States

About Envoy

Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.

Envoy provides a simple way to manage your complex safety, security, and compliance needs across all your workplace locations—wherever you need to bring people together.

Rely on smart, automated solutions to common workplace problems, like freeing up unused space and eliminating repetitive tasks. Not only does this allow you to make the most efficient use of your space and resources, it frees up your team’s time to focus on the work that matters.

With Envoy’s intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.

Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoy’s platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoy’s integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.

For more information, visit Envoy.com.

 

About the Role

Envoy is revolutionizing workplace experience technology, and we're seeking a Workplace Tech Manager to power our next phase of growth. You'll lead a team of IT professionals to deliver exceptional technology support and shape Envoy's internal systems architecture, partnering with operations, security, product, and finance to drive Envoy's business forward by optimizing, securing, and scaling our technology infrastructure. Your team will work with stakeholders to understand their technology needs and create frictionless workflows that exemplify the workplace of the future we're building for our customers.

Reporting to the CFO, you will collaborate with cross-functional teams to help evolve the role that technology enablement plays within each of them. You will make strategic IT infrastructure investments to meet the needs of our growing company, and have a curiosity and passion for emerging workplace technologies that help us shape the office of the future.

By creating an internal technology environment that embodies our vision for the future workplace, you'll provide valuable insights that inform our product development and help us continue revolutionizing how people experience work.

This is an in-office position that requires five days a week (Monday-Friday) in our San Francisco HQ. 

You will

  • Lead and manage corporate IT, including the IT helpdesk team, helping solve inbound tickets and escalating as needed.
  • Pilot new technologies that might enhance our internal operations and inform our product development.
  • Oversee software license provisioning, management, and compliance.
  • Manage employee tech onboarding and offboarding processes.
  • Track and manage our technology assets through effective inventory systems.
  • Ensure compliance with security requirements (SOC, ISO, etc.).
  • Oversee endpoint management through tools like Jamf.
  • Be metrics-driven.

You have  

  • 8+ years of IT management experience, preferably in a fast-paced technology company
  • Experience leading and developing technical teams
  • Strong knowledge of modern IT infrastructure, security best practices, and typical enterprise applications
  • Excellent communication and customer service skills
  • Experience with asset management and procurement
  • Demonstrated ability to think creatively about technology solutions

You are  

  • An exceptional writer and spoken communicator
  • Highly organized & autonomous
  • Comfortable and energized operating in a fast-moving organization
  • Passionate about our product and working with enterprise-sized businesses
  • Entrepreneurial and self-motivated
  • Consultative with demonstrable experience
  • Enthusiastic about learning and growing at Envoy
  • Intellectually curious and ambitious

You'll get  

  • A high degree of trust in your ideas and execution
  • An opportunity to partner and collaborate with other talented people
  • An inclusive community where you feel welcomed and cared for as a person
  • The ability to make an immediate impact in helping customers create a great workplace experience
  • Support for your personal and professional growth
This application will only be open for two weeks! Don’t miss your chance—apply now before the deadline closes!

Compensation description 

Envoy's compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in San Francisco Bay Area, our expected cash compensation for this role is $134,300- $153,000 (Annually). Final offers may vary within the range provided based on experience, expertise, and other factors.

If you have any questions related to compensation, please contact Recruiting after you apply.

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By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

 

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