Immigration Assistant

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

We are seeking a detail-oriented and proactive Immigration Assistant to support our Immigration case management team located in Johannesburg, South Africa. The ideal candidate will have strong administrative skills, excellent communication abilities, and a keen understanding of immigration processes or a willingness to learn.

As our Immigration Assistant, you will be required to: 

• Ensure the effective maintenance of client and internal records via use of the case management system and other internal systems
• Prepare/draft applications for Case Managers
• Collaborate and work closely with Case Managers on various aspects of work authorization and other immigration matters
• Setup new case initiations and assessments as directed by Team Lead and Immigration Manager
• Adhere to Envoy’s case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems
• Online capture of applications on VFS, SAQA and professional body applications
• Assist Case Managers in closing cases in accordance with Standard Operating Procedures (SOP)
• Manage outbound visa cases. Prepare applications and documents for filing.
• Attend and participate in client and vendor calls as needed
• Other administrative and coordination duties as assigned.

To apply for this role, you should possess the following skills, experience and qualifications: 

• Ability to interact and communicate clearly and effectively
• Ability to work independently and take ownership of relevant tasks
• Ability to work under pressure and tight deadlines
• Excellent time management, and organizational skills
• Attention to detail
• Strong proficiency with MS Office Suite
• Oral and written proficiency in English
• Knowledge of other languages is desirable but not essential
• A passion for immigration 

This role is in-office at our Johannesburg location.

In return, you will work for a supportive, employee-focused organization that encourages staff to achieve a work-life balance, teamwork, and communication on a global scale with other offices.

If you feel that you meet our requirements, we look forward to hearing from you asap!

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