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Retail Non-Producing Manager

South Carolina
 

General Summary  

The Branch Manager primary job functions are to effectively recruit, coach, manage, and motivate a high-performance origination team and support staff and oversight of branch operations while promoting mortgage loan products and building relationships. Independent decisions are made on a frequent basis. This is an unlicensed position, with no ability to originate loans.

Duties and Responsibilities  

The primary job duties and responsibilities of this position include but are not limited to: 

  • Assist Branch in Promoting Envoy to Real Estate Agents, and other referral sources.
  • Actively recruit and hire successful candidates for Originator roles
  • Supervise and mentor Originators in the Branch
  • Supervise and mentor processors and support staff within a branch
  • Manage Branch revenue and expenses to meet the Company’s objectives
  • Adhere staff and Branch meets all Envoy standards, including, but not limited to production minimums and customer service.
  • Stay current on personal finance principles in order to offer comprehensive mortgage advice to Branch staff
  • Monitor the process and communicate effectively with the Branch and Corporate staff to assist in handling all Production matters
  • Educate staff to present complete and accurate files to the Processor
  • Coordinate the flow of information to all concerned parties
  • Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
  • Ensure all marketing is performed in a manner that is compliant
  • Comply with local, state and federal laws regarding position
  • Conduct business in an ethical manner and in the best interest of Envoy, with Envoy’s core values in mind
  • Any additional duties that may be assigned by the Regional Vice President

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY  RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT.  

Qualifications  

Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be  considered for this position.  

Qualifications include:  

  • High School diploma or equivalent is required, Bachelor’s Degree in Business, Finance or related field, preferred
  • 7 years related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years related Branch Management, preferred
  • 2 years’ experience in sales leadership role managing Loan Originators, preferred
  • Demonstrated success in growing sales and revenue goals
  • Average of $ $3 MM (or 6 units) average monthly team volume, preferred minimum
  • Proven leadership skills with demonstrated capacity in management/motivation of employees
  • In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and documentation
  • Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience, preferred
  • Demonstrated proficiency with Microsoft Excel, Word and Outlook
  • Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
  • Commitment to high standards and adherence to company policy
  • Ability to manage priorities and workflow
  • Ability to make timely and sound decisions
  • Satisfactorily pass background check

Physical Requirements  

  • The employee must occasionally lift and/or move up to 25 pounds  
  • Specific vision abilities required by this job include close vision  
  • While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with  hands and arms; and talk or hear 
  • The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl
 We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

 

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