Back to jobs

Loan Processor

Remote (Oregon)
 

General Summary  

The Loan Processor takes ownership and is responsible for timely processing of Conventional, FHA, VA, USDA and Bond mortgage loan files. The Loan Processor ensures completeness of mortgage loan applications and works to satisfy requirements for advancement of loan files to Underwriting and Closing, while meeting department service and quality standards. This includes obtaining, reviewing, and assembling documentation, along with preparing and submitting files, demonstrating a knowledge of current rules and regulations. Loan Processors work closely with customers, originators, as well as internal and external partners, providing a high level of professional service.

Duties and Responsibilities  

The primary job duties and responsibilities of this position include but are not limited to: 

  • Review new files within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed
  • Review mortgage loan applications for accuracy and ensure LOS is updated appropriately
  • May work directly with borrowers answering questions and assisting in guiding them through the loan process
  • Confirm and validate loan application information by ordering all necessary documents to satisfy AUS (Automated Underwriting System) findings, investor and agency requirements
  • Validate loan in automated underwriting systems (DU, LP or GUS)
  • Use documentation to perform functions, such as calculating verified income or verifying assets, and update Encompass accordingly
  • Coordinate all third-party services such as survey, appraisal, title, homeowner’s insurance, etc.
  • Review all loan and verification documents for accuracy and update information in LOS (Encompass)
  • Utilize Government sites for VA and FHA files to place orders and obtain case numbers
  • Pull credit, order disclosures, appraisal, title, insurance and Verification of Employment (VOE) for loan files
  • Compile and review documentation (i.e., income, assets, liabilities, employment, etc.) received within 24 hours of receipt and follow up in the event of discrepancies or omitted data. Immediately notify Originator or appropriate staff if any discrepancies are identified
  • Receive appraisal and supporting documentation and notifies MLO of approval
  • Upload all relevant documentation received to Image Flow for validation
  • Prepare loan disclosures according to TRID regulations
  • Prepare and submit loan files to Underwriting (UW) for pre-approval decision and requests additional documentation to clear conditions
  • Review loan approval and ensure all tasks are completed and loan is on target to meet expected closing date
  • Send pre-approval letters and prepares files for closing
  • Proactively communicate loan status or updates to the Borrower(s), Originator and Third Parties
  • Assist with the clearing of post-closing conditions received to avoid any financial loss
  • Update various systems of record with critical loan information
  • Collaborate with title, valuation, underwriting, closing, technology, and other operational teams
  • Prepare mortgage loan commitment and denial letters, as applicable
  • Upon Clear to Close (CTC), submit loan files to Underwriting (UW) for final approval before submittal to Closing
  • Continue to stay abreast of underwriting and compliance guidelines and well as current regulatory lending laws and requirements
  • Maintain a focus on enhancing customer service skills and knowledge
  • Be a team player: actively seek training opportunities, solutions to various loan file issues and share best practices with team members
  • Review and manage pipeline of up to 25+ loans concurrently
  • Assist other Processors, Underwriters and Closing team members as needed
  • Additional duties as assigned

*Unlicensed associates who have borrower contact cannot quote rates, offer or negotiate the terms of a mortgage loan, take a mortgage application, or engage in any other activities that require a mortgage loan originator license.

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY  RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT.  

Qualifications  

Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be  considered for this position.  

Qualifications include:  

  • Must reside in Oregon or Vancouver, WA. 
  • High School Diploma or Equivalent required
  • 5+ (five) years related experience as a processor, underwriter or equivalent
  • Thorough working knowledge of real estate documentation, underwriting policies, compliance, and procedures
  • Familiarity with TILA / RESPA Integrated Disclosure (TRID)
  • High level of proficiency with mortgage loan processing and underwriting systems, such as Desktop Underwriting (DU), Loan Prospector (LP) and Guaranteed Underwriting System (GUS).  Experience in Encompass and Engen is preferred
  • Strong PC skill with experience in MS Office including Word, Excel, and Outlook are required
  • Demonstrated ability to pre-underwrite a loan file
  • Excellent customer service skills and high standards
  • Excellent written and oral communication skills to effectively communicate with people at all levels and from various backgrounds
  • Timely communication and response times according to Department SLA (Service Level Agreements)
  • Acute attention to detail with strong organizational, problem-solving, multi-tasking and analytical skills
  • Ability to work independently and handle multiple priorities under stringent timelines
  • Sound judgment and decision-making skills with the ability to make timely and sound decisions
  • Proven ability to handle multiple loans and meet closing dates

Physical Requirements  

  • The employee must occasionally lift and/or move up to 25 pounds  
  • Specific vision abilities required by this job include close vision  
  • While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with  hands and arms; and talk or hear 
  • The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl
 We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Envoy Mortgage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.