South Region Professional Relations Manager

Who We Are

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

What You'll Be Doing:

The Professional Relations Manager (PRM) is responsible for developing and executing marketing and sales strategies that drive admissions for a designated submarket of the region. This role focuses on driving patient referrals, increasing brand awareness, and ensuring the highest standards of patient care coordination. The PRM will manage a smaller subset of the regional PRL team to provide oversight and ensure alignment with the regional team and facility. The PRM will collaborte closely with the clinicians, operations leaders, and the broader marketing team to ensure that marketing efforts effectively communicate the value of the organization's services and support patient care objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Create and execute territory sales plans.

• In collaboration with the Field Director, work closely with the clinical operations team to develop and implement marketing and sales strategies that drive patient referrals and align with clinical goals.
• Develop referral relationships with clinical professionals for both eating disorder and mood & anxiety by engaging in meaningful face to face activities in the field. Work with both Medical/Surgical Hospitals and Behavioral Health hospitals in providing resources and identifying appropriate patients to refer.
• Develop relationships with medical centers, physicians and integrated delivery networks for program education and referral development, as well as large therapy groups and private practices

Supervise and mentor assigned Professional Relations Liaisons (PRLs)

• With assigned PRLs, develop and implement territory sales plans aimed at building long-term referral relationships with healthcare providers and other professional contacts.
• Provide oversight to assigned team by supervising and mentoring teammates to be effective team members. Using the established people processes (performance, development, succession, and career) to ensure that their team’s level of performance and capabilities meet current and future standards.

Collaboration with regional operations team

• Partner with the regional PRL Director and clinical operations team to align marketing and sales strategies with clinical objectives.
• Support clinical initiatives that enhance patient care, engagement, and satisfaction.

Customer Relationship Management (CRM) system management

• Maintain and update CRM systems to ensure accurate tracking of sales activities, referral patterns, and relationship management to ensure data-driven decision-making and efficient sales processes.

Internal meetings and responsibilities

• Provides update on competitor activity in market.
• Provides input for internal marketing team initiatives.
• Demonstrates deep expertise with services provided and modalities of care.
• Serves on ad hoc committees such as marketing, conference, communication committees

Education Requirements:

• Bachelors Degree in Business, Marketing, or Human Services Related Degrees
• Graduate Degree in Business, Marketing, or Human Services Related Degrees (preferred)

What We Offer 

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. 

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. 

We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. 

When you thrive, you can do your best work. And your best work changes lives.