Proposal and Business Development Specialist
Proposal and Business Development Specialist
Position Overview
The Proposal and Business Development Specialist is responsible for supporting ERO Resources Corporation’s (ERO) strategic planning goals through developing best practices, maintaining accurate client and marketing data, preparing materials and ensuring the consistency of all materials with firm brand and messaging, representing the firm as part of the business development process, and identifying desirable markets and pursuits. This position requires excellent organizational and analytical skills, strong written and verbal communication skills, and the ability to manage multiple and diverse tasks. This position also requires strong knowledge of best practices and serves as a subject matter expert regarding Customer Relationship management (CRM)/Enterprise Resource Planning (ERP) platforms.
Minimum Education and Experience
- Relevant certifications and/or coursework
- Bachelor’s degree in marketing or relevant field
- Six to ten years’ experience supporting professional services in RFP response, marketing, or business development – preferably within the environmental, architectural, or engineering industries
- Willingness to obtain additional training as needed
Core Competencies
- Process improvement — identifies opportunities for operational efficiencies and developments and implements workflows.
- Process management — utilizes and tailors Ajera, Unanet, and other tools to capture, present, and track data and metrics.
- Quality control —maintains quality by establishing and administering standards for cohesive and consistent branding across relevant materials.
- Strategic planning — supports ERO’s strategic business goals through facilitating best management practices; has a thorough understanding of services provided; identifies opportunities and strategy for client outreach; and represents ERO at industry and client events.
Performance Expectations and Responsibilities
The Proposal and Business Development Specialist is expected to conduct these tasks safely, independently, and efficiently under the supervision of the Business Development Director. Business Development Specialists are expected to work during regular office hours. Extended hours or specific times periods may be required, depending on staff availability and workload. Employees in this position are expected to conduct themselves in a professional manner in all work settings, representing ERO with respectful courteous behavior and a positive workplace attitude.
Expected Duties
- Maintain and improve work process flows through close coordination with other departments.
- Maintain data analytics in appropriate platforms to ensure accurate representation of ERO business development metrics.
- Identify and implement operational efficiencies related to growth strategies and client relationships.
- Understand current contractual terms and relationships and identify opportunities for outreach.
- Identify project pursuits and form successful team strategies, with project managers.
- Represent ERO in client engagement efforts at industry conferences and events.
- Develop business growth initiatives with marketing team to meet development and revenue goals.
- Support the seller-doers with business model and development activities.
- Lead Request for Proposal responses, including large proposal efforts, as needed.
- Serve as primary administrator for RFP clearing houses/3rd party platforms to source business leads and potential projects.
- Serve as subject matter expert/super user for Unanet system (CRM tool).
- Lead internal quality control to ensure accurate and complete representation of ERO services, resources, and staff expertise.
- Maintain professional and technical knowledge through attending educational workshops, reviewing professional publications, establishing professional networks, and participating in professional societies.
- Participate as a member of the Business Development Working Group.
- Collaborate and work with administrative staff on special projects as assigned.
- Participate in administrative team meetings.
Skills and Abilities
- Proficiency in MS Office Suite products (including Word, PowerPoint, Excel).
- Proficient in Adobe Creative Suite.
- Demonstrated experience in Process improvement, identifying and implementing improved efficiencies and quality of work.
- Knowledge and direct experience with RFI/RFP preparation, management, and procedures.
- Responsive, customer service approach to ERO internal staff and external clients.
- Ability to prioritize and organize work to meet stringent deadlines.
- Ability to collaborate, delegate and follow-up with staff across interdisciplinary teams.
- Knowledge of proposal development, and publications development and production.
- Knowledge of federal and state contracting programs and requirements.
Physical Requirements
Applicants must be physically capable and possess the skills necessary to perform all aspects of the position requirements, with reasonable accommodations. This position is primarily office-based and involves exposure to computer screens and requires regular use of a computer, keyboard, and mouse. Includes lifting up to 10 pounds, sedentary work that primarily involves sitting/standing, and repetitive motions that may include the wrists, hands, and/or fingers.
Hybrid Office
This position is based in an ERO designated office with an option for a hybrid work schedule based on employee performance, business needs, fieldwork, and client needs.
ERO offers a very competitive compensation package that includes:
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- Hourly position with a pay range of $33 to $43 per hour, commensurate with experience.
- 10 hours/month paid vacation accrual (separate sick leave bank).
- 11 paid holidays that include office closure between Christmas and New Year’s Day.
- ERO pays on average 80 percent of health, dental, vision, and other insurance packages.
- 401(k) and financial planning assistance.
- Generous cell phone, field / office equipment stipend.
- Annual profit sharing and retirement plan contributions.
- Educational opportunities including external workshops, classes, and mentorship with ERO principals.
ERO participates in e-verify and pre-employment background screening services. ERO is an Equal Opportunity Employer and encourages women, minorities, individuals with disabilities, and covered veterans to apply. For more information about ERO, visit our website at www.eroresources.com.
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