Account Executive

Account Executive

2.22.24

Function: Sales

Reports to:  Director, Sales

Position Summary:

The Account Executive is responsible for owning, managing, and driving the full sales cycle from the first contact through closing new sales. This position will target local governments and City Clerks to grow our cloud-based meeting management software solution. You will serve as a trusted advisor, to drive growth and ensure client satisfaction.

 Key Responsibilities:

• Identify and qualify high-value sales opportunities through cold-call prospecting, networking, trade shows, and lead follow up. Convert all leads into opportunities.
• Manage prospects full cycle from lead to close within the local government and municipality space.
• Present our technology to prospective clients in person or remotely by whatever means is necessary. This may include in-person demonstrations, phone calls or Zoom presentations.
• Actively own and maintain a sales pipeline while using a consultive selling methodology to leverage the strengths of eScribe to accelerate decision making by Economic Buyers.
• Remain in frequent contact with customers to understand their needs and ensure a long-term stable customer base.
• Use eScribe systems to organize, track and maintain both prospect and customer records. Diligently log all activity and maintain clean data hygiene and accurate forecasting across all opportunities.
• Work with Customer Success to ensure that new customers have a smooth onboarding process and become long-term partners of eScribe.
• Engage with the Product and Marketing teams to validate product strategy and serve as a thought partner based on your discovery in customer conversations.

Skills and Experience Needed:

• Bachelor’s degree
• 4-6 years of success and quota attainment in software sales or software lead generation. Strong business acumen and experience driving deals forward.
• Strong understanding and experience selling into local government and/or City Clerks.
• Demonstrated resiliency and personal drive to succeed.
• Excellent oral and written communication skills, ability to present effectively.
• Previous experience of selling to local governments is a plus.
• Proficient with MS Office product suites. Skilled in conducting presentations online or in person.
• Experience using Salesforce.com, is a plus, but not required.
• Familiarity with formal sales methodologies is a plus.

Competencies:

Accountability                                                                Dealing w/Ambiguity

Adaptability                                                                    Decision Making

Business Acumen                                                           Driving for Results

Business Acumen                                                           Initiating Action

Coaching and Developing Others                              Technical/Professional Knowledge/Skill

Collaboration

Creating an Inclusive Environment

Customer Focus

About the company: 

More than just agendas or board management, eSCRIBE provides comprehensive meeting management solutions with powerful tools and efficient workflows that support staff, meeting participants, and the public at every step of the meeting lifecycle. Taking meeting automation to a higher level, we enable your organization to save time and money so your resources can be better spent on higher-value tasks and projects. 

Founded in 2007 and is headquartered in Markham, Ontario, our solutions empower organizations across North America and as far away as Australia. In Canada, we have become a favorite of municipal governments, with over half of the top 25 Canadian municipalities choosing eSCRIBE. Our recent consolidation with U.S.-based Passageways will enable us to reaffirm our commitment to our customers to deliver the most innovative solutions with the best customer experience possible. 

Passageways is the parent company of eSCRIBE. We’ve grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. With a recent $100 million investment from JMI Equity and our recent purchase of meeting management software company eSCRIBE, we’re poised to grow to even greater heights. 

Benefits and Perks: 

• Company provided equipment (laptop, software, etc.) 
• Employment with a growing, casual, fun, philanthropic minded company
• Employer paid extended health benefits, including health spending account

 

Diversity Statement - Culture of Togetherness:  

At Passageways, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.  

Passageways is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com.