Senior Commercial Insights Analyst

About the role 

As Senior Commercial Insights Analyst within the FP&A team, you will use complex data to identify the commercial drivers of business performance and translate your findings into clear, practical recommendations. 

Working across the business and with senior decision-makers, you will help shape decisions on client profitability, new opportunities, forecasting and broader commercial performance.  

We value analytical ability, curiosity, ownership and commercial judgement more than a specific industry background or qualification, with relevant achievements carrying greater weight than formal credentials. 

What you'll do 

Commercial Analysis and Decision Support 

• Analyse complex datasets to understand the underlying drivers of client and wider business performance. 

• Analyse commercial performance across areas such as client profitability, payments, shipping and cost-to-serve, including specific analysis of payment acceptance, PSP and acquiring costs, merchant service charges and chargebacks where relevant. 

• Support the assessment of new business deals, including pricing, expected profitability, key assumptions and commercial risks. 

• Build models, bespoke analysis and scenarios from first principles to answer new commercial questions and support decision-making. 

• Turn detailed analysis into clear conclusions and recommendations to support senior management decision-making. 

Business Planning and Performance Insights 

• Support budgeting, forecasting and long-term planning by connecting financial outcomes with relevant commercial and operational drivers. 

• Work with teams across the business to test assumptions and improve the quality of forecasts and business cases. 

• Support priority analysis and presentations for the Executive team and Board. 

• Improve recurring analysis and reporting so that it provides meaningful insight rather than simply presenting data. 

• Work through data-quality issues and conflicting information to establish a reliable view of performance. 

Business Partnering and Delivery 

• Build strong working relationships across Finance, Commercial, Product, Payments, Operations and Technology. 

• Take ownership of complex commercial questions, defining the issue, determining the analysis required and engaging the right people. 

• Bring structure and momentum to ambiguous projects, following analysis through to a clear recommendation and agreed action. 

• Communicate findings clearly to technical and non-technical audiences. 

 What we're looking for 

• Hands-on analytical capability, including independently accessing, manipulating and interpreting large or complex datasets. 

• Sound commercial judgement, with an ability to connect detailed analysis to broader business implications and clear recommendations. 

• A track record of owning complex questions, collaborating effectively with stakeholders and forming an independent, evidence-based view. 

• Clear written and verbal communication, including the ability to explain complex findings simply and concisely. 

• Intellectual curiosity and a natural inclination to ask “why?”, investigating until the underlying issue is understood. 

• An ability to turn poorly defined business questions into structured analysis and clear recommendations. 

• A talent for finding the commercial story within complex datasets, with confidence working through the detail. 

• A willingness to challenge the obvious answer when the evidence points elsewhere. 

• A balanced approach to analytical rigour and commercial pace, recognising when further analysis will improve a decision and when it will not. 

• Desirable: Advanced Excel modelling and proficiency in SQL, Power BI or equivalent analytical tools. 

• Desirable: A background in commercial finance, FP&A, payments, fintech, ecommerce, consulting or another commercially analytical environment, particularly involving complex data, transaction economics or commercial decision-making. 

• A professional accounting qualification would be welcomed but is not required. 

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

What's on offer?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Healthcare: Enjoy an annual healthcare allowance of €1,500 and access to our trusted partner, VHI.
• Future-ready Financial Security: Plan confidently for tomorrow with our pension scheme. Once you complete probation, ESW will proudly match your contributions up to 6.5%. We also offer life insurance at four times your annual salary.
• Emotional & Mental Support: Your personal wellbeing is a priority. Our Employee Assistance Programme provides access to counselling and therapy services whenever you need them.
• Fitness & Lifestyle Perks: Stay active your way with a reduced-rate Flyefit membership and no joining fee, or take advantage of our Cycle to Work Scheme to purchase a tax-free bike.
• Smart Commuting: Save on your daily journey with the Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in Dublin 1, and 2–3 days working from the comfort of your home.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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