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Microsoft Defender for Endpoint (DfE) Support Specialist

Washington, District of Columbia, United States

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel seeks a technology leader to position us for success in the ICAM, Cybersecurity, RPA, Data and AI Integration Engineering domains. eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

 

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Position Summary:

Responsible for the deployment, configuration, and support of Microsoft Defender for Endpoint (DfE) across GPO’s enterprise, in support of the agency’s continuous endpoint protection and compliance with Zero Trust tenets.

 

Key Responsibilities:

  • Deploy Defender for Endpoint agents to Microsoft-supported endpoints using Intune or AD Group Policy.
  • Identify target endpoint machines, versions, and develop deployment strategies.
  • Create and test DfE deployment scripts; coordinate mass rollouts.
  • Uninstall legacy EDR and anti-virus solutions as needed; validate proper configuration post-deployment.
  • Monitor onboarding status, reporting, and continuous health of endpoints.
  • Ensure compliance with federal best practices in endpoint security management.
  • Coordinate with SIEM and ZTA Architect for incident detection and response integration.

 

Required Qualifications:

  • Bachelor’s degree and 3+ years’ experience in the deployment/administration of GCC-H/GCC Microsoft Security tools.
  • Strong proficiency with Microsoft Intune, Active Directory, Microsoft Defender, and related security management platforms.
  • Demonstrated ability to implement federal endpoint security controls and practices.
  • Must be able to pass a GPO public trust background check.

 

Additional Requirements for All Key Personnel:

  • General GCC-H/GCC Experience: All roles require a minimum of 3 years’ hands-on work with Microsoft Government Cloud (GCC-H/GCC) environments.
  • Security Clearance: Ability to pass and maintain a GPO Public Trust background check.
  • Eligibility for Telework: All FTEs may telework but must be available for all in-person meetings as required by GPO IT Security.

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eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.

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