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Security Operations Center (SOC) Analyst

Washington, District of Columbia, United States

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

 

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Security Clearance: Secret clearance (Mandatory). Candidates without active secret clearance will not be considered.

Citizenship: US Citizen (MUST)

 

Key Responsibilities:

  • Provide 24x7x365 monitoring, detection, triage, analysis, and response for SBA networks, systems, and applications as part of the Enterprise Security Operations Center (SOC).
  • Monitor, analyze, and investigate security alerts, logs, events, and anomalies from SIEMs, IDS/IPS, firewalls, endpoint detection, and cloud monitoring tools.
  • Perform real-time incident triage, assess severity/impact, and escalate confirmed incidents per SBA processes.
  • Support incident response by creating incident tickets, documenting findings, and preparing shift logs, activity trackers, and daily SOC reports.
  • Conduct threat analysis and hunting, including correlation of network and endpoint data to identify malicious activity.
  • Participate in digital forensics, e-discovery, and malware analysis in support of investigations (legal, IG, HR, insider threat).
  • Support creation and execution of Cyber Defense Playbooks, including attack vector scenarios and red/purple team collaboration.
  • Maintain awareness of emerging threats, IOCs, and APT tactics; contribute to detection rules and countermeasures.
  • Assist with SOC tool tuning, detection engineering, and signature/rule development for SIEM/SOAR platforms.
  • Support COOP exercises and ensure SOC continuity during emergency relocations.
  • Provide clear, accurate, and timely communication and coordination of cybersecurity events with SBA stakeholders and leadership.

 

Required Qualifications:

  • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field (or equivalent experience).
  • At least one of the following required: Security+, CySA+, CEH, GCIH. Higher-level certifications (CISSP, GCIA, GCFA) preferred.
  • 3–5+ years of hands-on SOC experience in monitoring, detection, and incident response.
  • Strong knowledge of network protocols, intrusion detection, malware behavior, log analysis, and SIEM tools.
  • Familiarity with NIST 800-61, incident response frameworks, and federal cybersecurity reporting requirements.
  • Experience with cloud monitoring (AWS, O365, Azure) and endpoint protection platforms.
  • Ability to analyze large datasets, correlate security events, and identify malicious patterns.
  • Strong verbal/written communication and ability to brief both technical and non-technical audiences.

 

Location: Work will be primarily onsite at SBA locations in Washington, DC, or other designated sites. Remote work requires prior client approval. Local and occasional out-of-area travel may be required.

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.

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