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ICAM SME / Program Manager

Washington, District of Columbia, United States

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

 

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Location: Must be available onsite in Washington, DC as required (hybrid: 50% on-site, 50% remote).

Citizenship: US Citizen (MUST)

Security Clearance: Must pass all required background checks and clearances.

 

Role Summary:

The ICAM Subject Matter Expert (SME) / Program Manager serves as the primary leader responsible for the strategic planning, execution, and oversight of the Judiciary ICAM Modernization Program. This role ensures coordination among all stakeholders, adherence to schedule, risk management, and delivery of all technical and contractual requirements.

 

Key Responsibilities:

  • Lead all phases of the ICAM modernization, from initiation through transition and close-out.
  • Coordinate with government stakeholders (including the COR and PMO), subcontractors, and internal teams to align priorities.
  • Manage delivery schedules, resource allocation, and project risks.
  • Oversee compliance with AOUSC and federal IT security standards, reporting, and deliverable quality.
  • Serve as the principal point of contact for contract administration and programmatic communication with the government.
  • Foster a collaborative environment for all project staff and ensure timely escalation/resolution of major issues.

 

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Minimum of 8-12 years’ experience in identity, credential, and access management (ICAM), cybersecurity, or enterprise IT program management, with a proven record of managing large-scale federal modernization programs.
  • Demonstrated experience with federal IT governance, ICAM implementations, and risk/compliance management.
  • Project Management Professional (PMP) certification or equivalent preferred.

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eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.

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