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ICAM Program Manager

Washington, District of Columbia, United States

Company Overview:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.

 

eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.

Security Clearance: Active Public Trust or higher security clearance

Citizenship: US Citizen (MUST)

Location: Hybrid (Tentative). Work may be performed remotely, with potential onsite work in Washington, DC, pending final client confirmation.

 

Position Description:

The ICAM Program Manager provides executive leadership and overall direction for the DHS USCIS ICAM contract. This individual is responsible for managing program scope, scheduling, performance, cost control, risk mitigation, staffing, and stakeholder communications. The Program Manager serves as the primary interface between eTelligent Group and USCIS technical, contracting, and executive stakeholders, ensuring that all contractual obligations, deliverables, and performance metrics are met and exceeded. The Program Manager directs project teams, oversees transition planning and execution, and proactively addresses programmatic challenges.

 

Must-Have Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
  • 10+ years’ experience managing federal IT or security programs of $10M+.
  • Demonstrated expertise in ICAM, cybersecurity, or large-scale enterprise identity management.
  • Proven track record of leading multidisciplinary teams within DHS or comparable federal agencies.
  • PMP certification (or equivalent advanced project management credential).
  • Active Public Trust or higher security clearance.

 

Value-Added Experience:

  • Program leadership in DHS or component-level ICAM/PIV enablement.
  • Experience with successful federal contract transitions and high CPAR ratings.
  • Familiarity with FICAM, HSPD-12, and DHS SELC requirements.
  • Proficiency in Agile methodologies.

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.

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