Leadership Support Specialist (Executive Assistance)

About Eucalyptus

We’re making good health last life a lifetime.

Eucalyptus (or 'Euc' for short) is an Australian-founded digital healthcare company on a mission to solve the world’s biggest healthcare challenges - including fertility and behavioral change around chronic conditions such as weight loss, diabetes, and mental health. Since 2019, we have now helped over 500,000 patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are. Through our portfolio of digital healthcare clinics (Juniper, Compound, Pilot, Kin & Software), we are solving the world’s biggest healthcare challenges. 

Since launching, we’ve grown fast to support millions of patients. In 2024 alone…

• Globally, grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb. 
• Grew from 5,000 to ~40,000 patients in the UK alone, and received selective NICE endorsement to provide service to the NHS
• Tailored our offering to over 5,000 patients in Germany and Japan, with a goal to extend our patient base to over 30,000 patients across both markets in 2025

Our goal for the next 3 years:

• We aim to be supporting 1 million patients globally - live better for longer - by launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

We’re going to build the world’s largest international digital healthcare company. This will be really hard to do, but very rewarding alongside some of the best operators you will ever work with. If that gets you excited, let’s talk.

About the role (What you'll be doing)

This is a uniquely varied role designed to adapt to the evolving needs of the executive(s) you support. Beyond the day-to-day work, you’ll have opportunities to contribute to personal and professional projects—whether that’s organising an event, coordinating nutrition plans, helping produce a podcast, or exploring a new tool or workflow. You'll also get the chance to support strategic projects that may span the business, depending on the leader you work with. 

Day-to-day requirements

• Optimize your stakeholders’ time and priorities to help them reach their aspirational goals
• Take ownership and manage inboxes, calendars, scheduling, travel arrangements, and other company logistics
• Manage inboxes, calendars, travel bookings, and team coordination to keep things running smoothly
• Support strategic planning by helping prioritise time, goals, and focus areas for your stakeholder 
• Draft or polish communications, including reports, presentations, and more. 
• Support your stakeholder's—whether it’s coordinating an event, improving a process, or helping drive external visibility

About you (Who are we looking for)

Skills & Experience

• You have at least three years of full-time executive support work experience, excluding any purely freelance engagements without a set work schedule.
• Preferably, you have experience with online/remote/virtual work, however not essential.
• Tech-savvy: You have a working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides), Slack, Notion, and other productivity and project management tools/apps. You are comfortable with various commonplace technologies and can quickly adapt to new systems.
• Strong communicator: You have excellent command of the English language, both spoken and written. You are an attentive listener and are able to interact with stakeholders in a concise and effective manner.

Behaviours & Attitudes

• Detail-oriented: You are organised and take pride in the quality of your work. You can manage complex processes, follow guidelines, and ensure a high degree of accuracy in your outputs.
• Exceptional problem-solver: You are not fazed by complex problems and are able to offer creative solutions. You think critically and troubleshoot effectively, whether it's resolving technical or operational issues. You know when to ask questions to clarify expectations.
• Trustworthy: You embody trust and dependability. You know how to treat sensitive information with confidentiality on a daily basis.
• Proactive: You have a charismatic ‘can do’ attitude. You require minimal supervision and take ownership in your work. You are motivated by impact and motivated by wanting to help others. You go the extra mile to make life easier for your assigned Leadership Team members.
• Learner’s Mindset: You foster a strong desire to learn and develop. You can easily adapt in a fast paced environment and consider every new experience as an opportunity to learn. You strive for excellence and constantly improve your abilities.

Other

• You are willing to work full-time (40 hours/week) in a hybrid set up
  • APAC Business Hours: 8:00AM - 5:00PM Manila Time
  • EU Business Hours: 10:00AM - 7:00PM Manila Time
• You are located near or within Metro Manila, Philippines
• You have a suitable work-from-home space (work desk, comfortable chair, proper lighting, quiet environment)
• You have stable internet connection at home: 30 Mbps minimum

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.