Senior UX Content Writer

THE CHALLENGE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries every year. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators (aka event planners) to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop, or a youth dance class. Creators have been the central focus for Eventbrite, with over 200 million tickets distributed to more than 4 million experiences last year, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

THE ROLE

Content and UX/UI Design are fundamental components of Eventbrite's DNA. Our multidisciplinary team of over 20 members partners with Product Design, User Research, and Project Management to steer product development from conception to completion. If you thrive in shaping narratives, systematizing design solutions, or fine-tuning implementation, you're among like-minded professionals here.

The Impact You Will Make

Our content and UX designers play a pivotal role in providing industry-leading user experiences for both event organizers and attendees. You will work on generating new product concepts, defining content and design strategies, and setting the tone for our communications. The team's overarching aim is to grow, nurture, and sustain our community of event organizers.

YOU WILL

• Craft clear and impactful copy across various user touchpoints
• Spearhead content projects within multiple product areas
• Conceive strategic content ideas based on product specifications, analytics, and user research
• Evaluate the effectiveness of verbiage and design elements to enhance user experience
• Present your work to Design Directors and executives, gaining buy-in from various stakeholders
• Coordinate with cross-functional partners—including legal, accessibility, and localization—to ensure all-round excellence
• Participate in content team reviews to refine and elevate team output

THE SKILLSET

• Minimum 7 years in content design, UX writing, or content strategy
• Demonstrated leadership in driving content projects from conceptualization to meticulous execution
• Experience in executive-level presentations and stakeholder management
• Proficiency in creating content guidelines, messaging frameworks, and style guides
• Ability to work seamlessly with cross-functional teams throughout the design process
• Solid grasp of UX design principles and interaction models
• Comfortable navigating through ambiguity in a fast-paced setting
• Skilled in Figma, our primary collaboration tool
• Proficient in leveraging AI tools to help modernize and effectively scale the content design process.
• A passion for Eventbrite's mission and a commitment to diversity and global thinking

ABOUT EVENTBRITE

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life. 

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority. 

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace.  Read more about our Diversity and Inclusion work for our team, culture, and community.

BENEFITS

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.