Back to jobs

Customer Success Intern

United States (remote)

Customer Success Intern 

Agribusiness - FieldAlytics 

  

Hiring Manager: Director, Customer Success Agribusiness - FieldAlytics 

Mentor: Hiring manager  

Location of Internship: United States, Remote 

Full Time / Part Time (anticipated hours): Part-time (~25 hours/week)  

 

Company Overview  

Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains to feed a growing world. The breadth of the portfolio is uniquely capable of supporting the complex needs of companies involved in dairy, livestock, crops, and agribusiness. With decades of experience and industry-leading innovations, our technology, risk management, and market intelligence provide our customers with the tools and insights they need to operate more efficiently, sustainably, and strategically across every stage of the supply chain. To learn more, visit News.Ever.Ag.  

Summary  

We are seeking a motivated and detail-oriented Customer Success Intern to join our team. This internship offers a hands-on opportunity to work closely with our Customer Success team to support client onboarding, engagement, and satisfaction. This role is ideal for someone passionate about agriculture and technology and eager to learn about customer relationship management in a fast-growing company. 

What are some potential projects?  

  • Client Onboarding Support: Assist Customer Success Managers with onboarding new clients by helping capture key details during initial training sessions, configuring software settings and utilize digital learning resources.  

  • Customer Communication: Help maintain regular communication with clients to understand their needs, provide product updates, and gather feedback. 

  • Issue Resolution: Collaborate with Customer Success Managers to troubleshoot client issues, coordinate with support teams, and ensure timely resolutions. 

  • Data Management: Update and maintain customer records in the CRM, ensuring accurate data entry and information tracking. 

  • Product Education: Assist in developing and delivering educational materials, such as guides, FAQs, and video tutorials, to help clients maximize their use of our software. 

  • Performance Analytics: Monitor and report on customer engagement metrics, using insights to recommend improvements in the client experience. 

  • Project Support: Contribute to special projects, such as customer surveys or case studies, to enhance the Customer Success function. 

  

What competencies can you expect to receive/improve?  

  • Hands-On Experience: Gain experience in customer success, client relations, and support functions within a high-growth tech company. 

  • Agricultural Insights: Learn about the agriculture industry and the impact of digital tools on modern farming practices. 

  • Professional Development: Access mentorship opportunities and training sessions to develop skills in CRM management, data analysis, and customer engagement. 

  • Networking Opportunities: Connect with industry professionals and expand your professional network within the agriculture and technology sectors. 

 

About You (Qualifications):  

  • Open to students graduating after August 2025 

  • Currently pursuing a bachelor's degree or higher in Agriculture, Agribusiness, Business, Marketing, Communications, or a related field. 

  • Strong interpersonal and communication skills, with a customer-focused mindset. 

  • Interest in agriculture technology and familiarity with agricultural practices is a plus. 

  • Basic understanding of CRM systems (e.g., Salesforce, HubSpot) is preferred. 

  • Excellent organizational skills and attention to detail. 

  • Ability to work independently and collaboratively within a team. 

  • Problem-solving mindset and ability to adapt in a fast-paced environment. 

  

About the team:  

Our team has a variety of experience and tenure but we all have the same goal - helping agriculture retailers, manufacturers and growers use technology to be successful, sustainable and move the industry forward. We maintain a collaborative, fast paced environment and often, that requires a lot of flexibility. Around here, we show up to work hard and work together. We thrive when we problem solve together, cheer each other on and frequently share candid feedback so we can improve our work and the customer experience. Bottom line, we strive for teamwork and progress over perfection! 

 

What you will experience 

  • Work on increasingly challenging and engaging real-world projects 

  • Gain hands-on experience 

  • Collaborate with experienced professionals 

  • A casual team environment with colleagues who enjoy working with each other and what they do. Teamwork matters. 

  • A bottom-up organization with direct access to the firms’ principals, avoiding the bureaucracy that slows down large organizations 

 

 

Who you will be working for  
 
Ever.Ag offers innovative AgTech solutions and services that empower agriculture, food, and beverage supply chains to feed a growing world. The breadth of the portfolio is uniquely capable of supporting the complex needs of companies involved in dairy, livestock, crops, and agribusiness. With decades of experience and industry-leading innovations, our technology, risk management, and market intelligence provide our customers with the tools and insights they need to operate more efficiently, sustainably, and strategically across every stage of the supply chain.
 
We welcome candidates from all backgrounds to contribute their unique perspectives to our team. Your success is our success!
 
Please visit our webpage to learn more about us News.Ever.Ag and https://www.ever.ag/  

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...

Select...
Select...
Select...
Select...
Select...
Select...
Select...

I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I understand that if I am employed, any false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for my immediate termination.

Select...

By checking this box, you acknowledge and consent to terms of the privacy policy which applies to the applicant tracking service being offered by Greenhouse Software on behalf of Ever.Ag. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Ever.Ag’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.