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Account Specialist- Part time

Greenwood Village, Colorado, United States
EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student’s trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you’re someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven.

Position Summary:   

The Account Specialist is responsible for routing and maintaining student schedules.  This position will work as a liaison between EverDriven (Field Operations (FO), and the Student Monitor and tracking Team (SMT) and our clients. Routing plays a key role in our day-to-day operations by managing routes, service changes, and calendar adjustments. Your ability to triage and prioritize service requests, especially next-day requests. It is critical to deliver high quality, responsive support to our clients and most importantly our students and families we serve. 

Hourly Rate: $14-17/ hr based on experience

Schedule: Monday-Friday 3:00pm-9:00pm MST - please note this is a Part Time position

Location: This is a 100% remote role that can be located anywhere

Responsibilities:   

  • Main point of contact for school districts on all questions - Mostly via Email (routing, dispatch and customer service issues)  
  • Ensure all change requests, student add-on and removals are done in a timely fashion   
  • Maintain routes as efficiently as possible  
  • Build quotes and route analysis  
  • Maintain accurate calendars, setting holidays, early-outs, or assisting with emergency weather updates  
  • Data entry 

Requirements: 

  • High school diploma, general education degree, or equivalent   
  • Experience routing school transportation is a plus  
  • Computer Literacy skills with Excel and Outlook   
  • Strong verbal and written skills  

Since 2006, EverDriven has remained committed to incorporating environmental, social and governance fundamentals into the framework of our internal and external culture. Today, ESG principles are part of the lifeblood of EverDriven and a driving influence that shapes not only our culture but all aspects of our day-to-day operations. We believe ESG principles enable us to more successfully achieve our mission to help every child have an equal opportunity to learn, grow, and succeed.

Commitment to Diversity and Inclusion:

EverDriven is a mission-centered, action-oriented company that honors diversity and inclusion. Our customers come from all walks of life and so do we. We strive to hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because it makes our cultural health stronger. In turn, our inclusive culture inspires our innovation and fosters a sense of belonging so we can continue to serve the most vulnerable populations with excellence.

Commitment to Equal Opportunity:

EverDriven is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Visit our website and learn more about us at www.EverDriven.com

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