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Senior Solutions Architect, Partner Business

New York, New York, United States; Oakland, California, United States; Washington, District of Columbia, United States

Everlaw is seeking a Partner Solutions Architect to join our team.  As a Partner Solutions Architect, you will be a critical member of our Business Development team, and the inaugural solutions architect working closely with Everlaw’s channel/managed service (MSP) partners to develop their Everlaw capabilities and expertise. Your role will focus on enabling entire partner organizations to learn, adopt, and integrate Everlaw technology into the core services that these MSPs offer to their end clients.

At Everlaw, our mission is to promote justice by illuminating the truth. Our company culture is open and democratic and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team. 

This is a full-time, exempt position based in either Oakland, CA, Washington, D.C., or New York City office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

Getting Started….

  • Feel like part of the team! Our onboarding process will integrate you into the company with informative sessions on our policies, processes, and team structure and goals. 
  • Learn, grow, and contribute right away. We trust that you’ll bring experience and knowledge that will uplift the team, but we don’t expect you to know everything on Day 1. You’ll have time to develop your product knowledge and get up to speed on all aspects of Everlaw. 

Key Responsibilities:

  • Partner Engagement: Serve as the Everlaw technical expert during all stages of the partner lifecycle. Engage with current and prospective partners to understand the scale and scope of their ediscovery service offerings, ediscovery delivery capabilities, and their viability as a successful Everlaw channel partner. Develop onboarding programs, technical playbooks, and demo enablement materials that accelerate partner ramp-up and empower MSPs to independently deliver high-impact, Everlaw-based discovery services.
  • Solution Development: Translate partner workflow requirements and complex end-client requirements into actionable, customized ediscovery solutions. Work closely with the product and engineering teams to ensure that platform capabilities support core partner workflows and solutions. Serve effectively as the “uber” solutions architect for MSPs’ solution architect and client delivery teams.
  • Everlaw Partner Practice Development: Provide post-sales technical training to newly signed MSP partners and provide feedback to implementation manager regarding training content and onboarding strategy. Work closely with Everlaw’s partner implementation manager to develop the most effective curriculum and training program for each new partner.
  • Demonstrations and Presentations: Work closely with our partner team and  implementation manager to Conduct high-impact demonstrations and presentations of our ediscovery platform to technical and non-technical stakeholders at prospective partners. Clearly articulate the benefits and differentiators of our solutions. Translate Everlaw technical capabilities into outcome-based differentiators for MSP clients.
  • Co-Sell Engagements: Work closely with our partner management team and our direct sales teams to engage on strategic joint opportunities with partners, including joint prospect engagement, joint proposal development, and RFx supportPartner Team Support: Provide ongoing support to the partner team through technical expertise, proposal assistance, and by addressing any technical questions posed by partners.

About you

  • You have 3+ years of experience in a sales engineering, solutions architect, or technical consultant role, 8+ years in technology, and deep experience in ediscovery technology.
  • You have a proven track record of working in/with managed service providers and/or legal industry clients and developing growing, mutually productive relationships.
  • You have a strong technical acumen, with the ability to quickly learn and demonstrate Everlaw and articulate its value proposition.
  • You have excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
  • You are willing to travel as needed to support sales efforts and client engagements.

Benefits

  • The expected On Target Earnings (OTE) for this role is $220,000 with a $154,000 base salary. The role's compensation is subject to change in the future.
  • Equity program.
  • 401(k) retirement plan with company matching.
  • Health, dental, and vision.
  • Flexible Spending Accounts for health and dependent care expenses.
  • Paid parental leave and approximately 10 days (80 hours) per year of sick leave.
  • Seventeen paid vacation days plus 11 federal holidays.
  • Membership to Modern Health to help employees prioritize mental health and wellness.
  • Annual allocation for Learning & Development opportunities and applicable professional membership dues.
  • Company-sponsored life and disability insurance.
  • Find out more about our Benefits and Perks.

Perks

  • Work in our office on Mondays, Wednesdays, Thursdays. .
  • Flexible work-from-home days on Tuesdays and Fridays.
  • Monthly home internet reimbursement.
  • Select your preference of hardware (Mac or PC) and customize your desk setup
  • Enjoy a wide variety of snacks and beverages in the office.
  • Bond over company-wide out-of-the-box events and fun activities with your team.
  • Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.
  • Take advantage of learning and career development opportunities. 
  • Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
  • One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
  • One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
  • #LI-Hybrid

 

 

Pursue Truth While Finding Yours
At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you! 
 
We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today. 
 
Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection.
 

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