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People Operations Program Manager
Oakland, California, United States
As we step into our next phase of growth, Everlaw is looking for a People Operations Program Manager to lead our day to day operations and design, scale, and manage the infrastructure that powers our employee experience.
In this role, you’ll play a critical role in ensuring our People processes are seamless, scalable, and human-centric. To do this, you’ll partner closely with our People, Finance, and Legal teams to manage our People tech stack and day to day operations —ensuring that every Everlawyer has the support they need to do their best work.
This role requires a unique blend of operational excellence, technical savvy, and a "service-first" mindset. You are someone who enjoys diving into the "pipes" of an organization to ensure they are leak-proof, while proactively identifying ways to improve the system for everyone.
The Details
This is a full-time exempt position based in our Oakland, California office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.
Getting started
We’re committed to your success and want you to feel like a part of our team! You’ll go through our standard onboarding process, which will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1. We’re excited to find ways for you to contribute, and will create room for you to learn and grow along the way.
In your role, you'll...
- Optimize our People Tech stack: You will manage and improve the tools that define our employee lifecycle—including our HRIS (Rippling), performance management (Lattice), and leave management systems. You’ll ensure these tools deliver a first-class experience while maintaining 100% data integrity.
- Administer core People offerings: You’ll be the hands-on owner and trusted partner for our core programs, including health insurance plans, 401(k)/retirement, leaves of absence, and immigration. You’ll ensure these programs run smoothly and that employees feel supported during life’s big moments.
- Lead our compliance & governance strategy: In partnership with counsel, you will ensure we remain proactive and compliant as we expand. You will roll out a thoughtful data governance framework, managing role-based access requests to balance stakeholder needs with the responsibility to safeguard confidential employee data.
- Drive operational scalability: You will continually assess our workflows to identify bottlenecks. Whether it’s automating a manual task or redesigning a rollout, you’ll identify areas of opportunity to scale our impact and deliver high-touch support that Everlawyers can count on.
- Uphold data as a source of truth: You will serve as the primary guardian of our people data, ensuring it is accurate, accessible, and used to drive informed decision-making across the People team.
About you
You are a...
- Strategic Systems Thinker. You don’t just fix a problem; you fix the process. You look at the People function as a series of interconnected systems and enjoy finding ways to make them run more efficiently.
- Compassionate Operator. You understand that behind every ticket or data entry is a human being. You communicate with empathy and clarity, turning complex policies into easy-to-understand guidance.
- Meticulous Steward. You "sweat the details" and take pride in follow-through. You are comfortable pushing back respectfully when requests don't align with our data integrity or security standards.
- Collaborative Partner. You build trust easily with internal and external partners alike. You know how to balance "business needs" with "people needs" to find the best path forward.
- Pragmatic Strategist: You recognize there are many competing demands on your time - and that these may change regularly. You’re comfortable navigating ambiguity, assessing incoming requests and pain points against a clear prioritization framework that delivers the most value to the business and the People team.
You have the following experience...
- At least 5 years of experience in People Operations, HR Generalist, or HR Systems roles, ideally within a high-growth environment or in an organization of >700 employees.
- Deep Tech Stack Expertise: Proven experience managing an HRIS and specialized tools for performance or leave management. Direct familiarity with Rippling and Lattice will be helpful to hit the ground running.
- Benefits & Compliance Knowledge: Practical experience administering US benefits (health, 401k) and a solid grasp of federal and state employment laws (FMLA, ADA, EEO).
- Vendor Management: Prior experience engaging with vendors to ensure mutually beneficial terms and strong, warm relationships.
- Data Proficiency: Strong skills in Google Sheets/Excel for data auditing, reporting, and dashboard creation.
Pluses...
- Experience scaling People tools at growth/late stage companies with >1000 employees
- Familiarity with additional systems/tools, including Ascensus, Cocoon, Greenhouse, Pave, Vanguard and Workday.
- Experience managing immigration/visa processes directly, or with the help of a partner.
- Experience with project management frameworks or tools (Jira, Monday).
- Experience building AI agents, with models like ChatGPT, Claude and Gemini, or applications like Glean
Work Authorization...
- You are authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas for this role.
Total Rewards
- The expected salary range for this role is between $130,000 - $165,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
- Participation in our equity program
- 401(k) retirement plan with company matching
- Health, dental, and vision insurance
- HSAs and FSAs for various expenses
- Company-sponsored life and disability insurance
- Paid parental leave and sick leave
- 17 paid vacation days plus 11 federal holidays
- Access to mental health and wellness resources like membership to Modern Health
- A generous L&D stipend for your personal growth
- Find out more about our Benefits and Perks
Perks
- A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
- Flexible work-from-home days on Tuesdays and Fridays
- Monthly home internet reimbursement
- Ability to select your hardware of choice (Mac or PC) and customize your desk setup
- A wide variety of snacks and beverages in the office
- Company-wide out-of-the-box events and fun activities with your team
- Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
- Learning and career development opportunities (and a generous budget!)
Pursue Truth While Finding Yours
At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you!
We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.
Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection.
When preparing to engage with Everlaw as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. By submitting your application, you agree to adhere to these rules. Here's the link to our full policy, and please reach out with any questions!
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on the 9th of June, 2025.
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