Print Operations Manager

About evermore

evermoreis a technology company that administers Smart Benefits to connect people to products and services they need, when they need them, so they can live healthier lives. We partner with payers and retailers to deliver expansive benefits for things like healthy foods, OTC medications, or transportation. evermore is reinventing benefits administration so that everyone benefits with more value for each and better outcomes for all. evermore is a Series B stage company, backed by leading investors including General Catalyst, Define Ventures, Lightspeed Venture Partners, Pinegrove Capital Partners, and Qiming Venture Partners. 

The Job at a Glance 

We are seeking a dynamic Print Operations Manager to streamline workflows, drive process improvements, and advance our strategy to optimize and automate both internal systems and customer-facing tools. In this role, you will dive deep into existing processes—collaborating with vendors and partnering closely across Product, Engineering, Customer Care, Account Management, and Implementation—to build efficient workstreams that deliver operational excellence at every stage. 

This is an exciting opportunity to apply your project management and operational expertise in a complex, fast-moving environment. You will bring clarity to timelines, introduce structure where it matters most, and significantly influence the member experience by ensuring the delivery of high-quality, personalized communications across physical channels. 

If you’re energized by creating seamless processes and building systems that scale, we’d love to meet you. 

What You Will Do 

Working within an organization created at the intersection of health care, retail and financial technology, no two days will look the same.  Typical responsibilities of the role include:  

• Document existing print operations workflows and work closely with Customer Implementation and Product Engineering to design and implement workflow automations. 
• Develop strong relationships with our vendor partners and own daily management of print inventory, material ordering, SLA monitoring, invoice reconciliation, and cost savings initiatives.  
• Partner with design to create scalable, cost-efficient print material templates that delight our B2B customers and end users alike. Identify gaps in member experiences and improvement opportunities. 
• Own the collateral review process and execution internally and with customers. Manage versioned materials across all customers in our CMS platform and traditional platforms like PowerPoint, Miro, Figma, etc.  
• Light copywriting for clear communications in accordance with brand guidelines.

 

About You 

While every candidate brings a unique resume and prospective, an ideal candidate will include:   

• Strong analytical skills and proficiency in reporting and data analysis tools  
• Experience in developing, documenting, and improving operational processes 
• Excellent project management skills with a proven track record of managing complex projects  
• Ability to quickly change direction to execute effective programs  
• Ability to think strategically and execute tactically  
• Exceptional communication and interpersonal skills  
• Leads by example and brings a positive attitude, honesty and integrity, and a strong sense of commitment 

Other Requirements

• Travel may be required from time to time as part of the role, for company events and business needs
  
• evermore is a remote-first, distributed workforce. Candidates should be comfortable with, and equipped to work within, a distributed remote team, including having reliable internet access and basic home office equipment. evermore will provide a work laptop, and mouse/keyboard upon request   
• Legal authorization to work in the US is required. At this time, evermore will not consider candidates who need sponsorship, now or in the future 
• All offers for employment are contingent upon successful completion of a background check 

What We Offer 

• Competitive base salary ranging from $128,550 to $139,275, discretionary bonus, and equity; depending on experience/qualifications 
• Benefits  
  • Medical, Dental, and Vision insurance with 90% paid employer premium contributions for all tiers 
  • 100% Employer Paid Short-Term & Long-Term Disability 
  • 100% Employer Paid Basic Life Insurance Policy  
  • Employee Assistance Program (EAP) 
  • 401(k) Program
    
• Discretionary PTO
• Paid holidays
• Parental Leave
• Flexible work schedule within core hours
• Work anywhere in the USA as we are a fully distributed team from coast to coast 

 

evermore is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQIA+ – proudly embracing diversity in all its manifestations. Applicants requiring reasonable accommodation for the application and/or interview process should notify a representative of the People Operations Team via Careers@sodahealth.com. 

evermore participates in E-Verify, the federal program for electronic verification of employment eligibility. 

To all recruitment agencies: evermore does not accept agency resumes, please do not forward them to any evermore employees.