Streaming Operations Technician

About the Role: EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs—they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premise entertainment and marketing 

Ideal candidates will be interested in streaming and digital signage technology, and be able to work Saturdays and Sundays. 

Responsibilities:  

• Confirming streaming schedules with content providers and internal master schedules  

• • Triggering Events On / Off and Monitor for quality control proposes.  
    Events Include:  
    - Everpass NFL Sunday Ticket  
    - Peacock Sports Pass which includes:  
        English Premiere League on Peacock  
        BIG 10 College Football 
        Peacock Exclusive Sunday NFL games
  • Amazon Prime TNF – Thursday Night Football 
  • Ultimate Fighting Championship
  • Paramount+  Champions League 

• Monitoring and escalating any streaming issues with Customer Support and Everpass Exec teams  

• Checking and Assigning DMA Blackouts for out of market packages 

• Confirming signal quality – audio and video checks  

• Communicating with programmer’s NOC and BOC to escalate streaming issues  

Qualifications 

• Currently studying or recent graduated with a focus in Broadcasting or Media Studies.  

• 1 yr – 3 yrs of Content Streaming or Broadcast Operations Experience preferred  

• Monitoring or technical support experience  

• General understanding of network connectivity   

• Interested in and have an understanding of American sports   

• Motivated self-starter who can work independently  

• Strong focus and attention to detail  

• Strong written and verbal communication skills  

• Available to work Wednesday - Sunday hours may vary depending on live event schedules but will generally be between 7am - 7pm CT hrs in support of scheduled events  

• Proficient in English - spoken and written  

About EverPass: