Credit Controller

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. 

We’re a global community of over 500 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive.

We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.

Join us at Everway - together, we can unlock the full potential of every mind.

About the role

Our credit controllers have oversight of our customer payments. As credit controller you will  take charge of debt collection with autonomy and precision, overseeing customer accounts and consistently reducing our Days Sales Outstanding (DSO). You’ll become the go-to for all credit control issues on your ledger and be proactive in managing collections across our customer base. Your professionalism, tact, and judgement will ensure high customer satisfaction while you work closely with multiple teams including sales, other finance colleagues and legal.

Main Responsibilities 

• Manage accounts receivable, ensuring timely payment of outstanding invoices
• Contact customers regarding overdue payments and make necessary arrangements to collect payment
• Maintain accurate records of customer interactions and payment history
• Collaborate with other departments to ensure accuracy in billing and collections
• Review and reconcile customer accounts, identifying and resolving discrepancies
• Analyze credit data and assess creditworthiness of potential and existing customers
• Prepare reports on the status of accounts receivable and credit collections
• Manage and enforce credit policies and procedures to ensure compliance
• Develop and maintain positive relationships with customers and vendors

Essential Criteria 

• 2+ years of experience in credit control, collections, or accounts receivable
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and accounting software - preferably Sage Intacct
• Strong time-management and organizational skills
• Ability to handle confidential information with discretion
• Understanding of credit policies and procedures

Desirable Criteria 

• Professional certification in credit management or accounting
• Knowledge of industry-specific regulations and compliance requirements
• Experience with international collections and payment methods - preferably in a Saas environment
• Familiarity with customer relationship management (CRM) software
• Strong negotiation skills

Please submit your application on our website by Monday 26th January 2026.

Please note: applications may close early due to high demand, so early submission is encouraged.

#everway

Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter.  Ready to make an impact? Apply today and be part of a company that invests in your success!

We are committed to providing a Drug-Free Workplace for all employees.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

You can view our Recruitment and Selection Policy here.

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