Veterinary Regional Operations Director

Location: Eastern Time Zone (Remote; up to 20% travel)
Preferred: Central North Carolina or South Florida

Hospitals Supported:

• Quartet Veterinary Specialty Hospital (Cary, NC)
• Coral Springs Animal Hospital (Coral Springs, FL)
  Additional hospitals may be added over time

Reports To: Chief Operating Officer

About the Role

The Regional Operations Director plays a critical leadership role within the EVG Specialty Network, driving performance, growth, and operational excellence across multiple specialty hospitals. This position is responsible for overseeing financial outcomes, scaling services, and supporting the development of high-performing hospital teams.

You’ll partner closely with Medical Directors, Practice Managers, and Hospital Administrators to execute strategic initiatives, expand capabilities, and deliver exceptional patient care and client experiences. This is a high-impact opportunity to shape the future of a growing veterinary specialty network.

What You’ll Do

Operational & Financial Leadership

• Own full operational and financial performance for assigned hospitals
• Partner with Finance and hospital leadership to develop budgets, forecasts, and performance targets
• Monitor key metrics and lead initiatives to improve efficiency and profitability
• Conduct regular operating reviews to assess performance and drive action plans
• Develop ROI analyses and business cases for capital investments

Growth & Expansion

• Lead strategic growth initiatives, including new department development
• Identify opportunities to expand services, increase access to care, and improve throughput
• Support hospitals in scaling operations to meet increasing demand

Leadership & Talent Development

• Coach and mentor hospital leaders to build accountability and strong performance cultures
• Partner with Talent Acquisition to recruit and retain top veterinary and support talent
• Build leadership bench strength and support succession planning

Compliance & Operational Excellence

• Ensure adherence to company standards, regulatory requirements, and industry best practices
• Identify operational risks and implement corrective actions proactively

Collaboration & Communication

• Act as a key liaison between hospitals and corporate teams
• Partner with HR, Marketing, Finance, and Talent Acquisition to drive results
• Foster alignment, transparency, and shared accountability across the network

Travel & On-Site Leadership

• Travel up to 20% to provide hands-on support and leadership
• Maintain a visible, engaged presence within hospitals to build trust and credibility

What We’re Looking For

• 5–7+ years of progressive leadership experience in multi-site veterinary or healthcare operations
• Proven success driving financial performance, operational improvement, and growth
• Strong business acumen (budgeting, forecasting, KPI management)
• Demonstrated ability to develop leaders and build high-performing teams
• Experience in fast-paced, growth-oriented environments
• Excellent communication, problem-solving, and leadership skills
• Must be based in the Eastern Time Zone (Central NC or South FL preferred) and ability to travel up to 20%

Compensation & Benefits

• Competitive base salary, commensurate with experience
• Performance-based incentive opportunity
• Comprehensive benefits package (medical, dental, vision, retirement plans)
• Opportunity to make a meaningful impact in a growing specialty veterinary network