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Head of Operations

BGC, Manila, Philippines

Head of Operations | On-site @ BGC

 

Nimbyx is looking for a Head of Operations to lead the next phase of our growth and transformation. We’re seeking a strategic, data-driven problem solver who thrives on building efficient systems and elevating performance across teams.

 

This isn’t just a management role — it’s an opportunity to reimagine and rebuild how we operate, from CAD to Data Annotation. You’ll be at the center of creating scalable, technology-enabled processes that drive consistency, efficiency, and excellence throughout the organization.

 

What You’ll Do

 

  • Process Mapping & Optimization: Dive deep into our existing workflows to map out every step of our case operations — from initial data intake to final delivery. Identify inefficiencies and streamline processes to build a lean, high-performing system.
  • Quality & Efficiency: Develop and implement new standards to raise the bar for quality while maximizing output. Set clear metrics, provide structured feedback, and align all team members around shared goals.
  • Standardization: Create and enforce consistent best practices across all operational teams to ensure predictable, scalable, and high-quality outcomes.
  • Technology Integration: Drive innovation by identifying and implementing tools, software, and automation solutions that enhance efficiency and reduce manual workload.
  • Strategic Leadership: Lead and inspire operational teams, fostering a culture of continuous improvement. Collaborate closely with department heads to align operations with Nimbyx’s overall strategic direction.

 

What We’re Looking For

 

  • Proven experience in an operations leadership role, with a strong focus on process improvement and project management.
  • Demonstrated success in identifying and resolving operational bottlenecks.
  • Experience with process mapping, data analysis, and performance tracking.
  • Strong communication and leadership skills with the ability to influence and drive change.
  • A passion for technology and innovation, with a track record of implementing scalable solutions.

 

What We Offer

 

  • Competitive compensation package
  • Opportunities for leadership growth within an expanding global company
  • Exposure to cutting-edge technology and automation initiatives
  • A collaborative, high-performance environment that values innovation and continuous improvement
  • On-site role with close collaboration across departments and direct access to leadership

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