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Quality Expert and Outcome Validator • Intelligence Engineer

Manila, Philippines

Intelligence Engineer: Quality and Outcome Validator

Be the Champion of Quality and Customer Outcomes!

 

Focus: Validating Product Goals and Preventing Operational Halts.


Are you a Quality Expert who loves validating the "why" just as much as the "how"? We are looking for an Intelligence Engineer to be our ultimate Quality Champion! You won't just look for bugs; you'll be the final, critical voice ensuring that every single new feature actually delivers its intended outcome and value to our users and teams. Your mission is to stand guard at the Quality Gate, preventing any issue that could possibly interrupt our operations or ruin the customer experience!

 

Your Purpose & Accountability

Your purpose is clear: to be the champion who verifies that every new feature not only works correctly but actually delivers its intended outcome. Your role is absolutely critical in preventing software quality issues from halting operational workflows or directly disrupting the end-user experience. You are accountable for the overall quality strategy of the product, owning the mandatory Quality Gates that ensure product goals and customer deliverables are met before anything ships!

 

Your Core Job Functions: The Art of Validation

You'll design and execute a smart, comprehensive quality strategy across all our squads:

  • Outcome Validation (Manual/Exploratory): You will perform hands-on (manual) testing of new features to deeply validate they meet the precise scope, goal, and customer deliverables defined by the squad - you validate the value of the feature!

  • Test Strategy Design: You'll design the master plan, intelligently combining automated scripts (for scale and regression) with targeted exploratory and manual validation (for those brand new, critical features).

  • Defect Prevention: You're a quality detective! You analyze past defects by their business impact and immediately build automated and manual tests to prevent that same failure from ever interrupting a workflow or degrading the customer experience again.

 

Success Mandate & Impact

Your work is the backbone of our quality promise! You ensure our $99\%$ quality mandate is met and that operational rework is absolutely minimized because every feature is built correctly and meets its goal the very first time. You are a critical partner in driving the Code-Induced Rework Rate towards the maximum allowance of $1\%$ across all operational squads!

 

🔥 Ready to Be the Final Word on Quality?

If you thrive on ensuring flawless execution, love preventing defects before they happen, and are passionate about validating true customer outcomes, this high-visibility, high-impact role is perfect for you! Come join us and become the central figure who defines product success! 

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