Senior Systems Operations Analyst

We’re looking for an experienced Systems Operations Analyst to join our team and play a key role in keeping our IT infrastructure stable, secure, and high-performing. In this role, you’ll be responsible for monitoring, maintaining, and supporting our cloud and on-premises systems to ensure everything works as it should.

You’ll be at the heart of our operations, handling incident response, providing internal support, and managing user access to ensure our business runs efficiently. If you’re passionate about tech, enjoy problem-solving, and love making systems work better for everyone, we’d love to meet you.

Work at Exadel - Who We Are

We don’t just follow trends—we help define them. For 25+ years, Exadel has transformed global enterprises. Now, we’re leading the charge in AI-driven solutions that scale with impact. And it’s our people who make it happen—driven, collaborative, and always learning.

About Our Customer

This fintech company specializes in transaction reporting solutions for banks, brokers, and asset managers. Their mission is to empower clients by providing transparency and control over their data, making transaction reporting more efficient, accurate, and complete. This simplifies the reporting process by removing unnecessary steps, reducing risk, and increasing confidence through automation and audit trails, resulting in significant resource and cost savings.

Requirements

• Background in system monitoring and IT operations
• Proficiency in cloud platforms (Azure, AWS) and on-premises infrastructure
• Hands-on experience with server management, user access control, and incident response
• Awareness of database operations and data migration
• Understanding of security standards, including ISO 27001 and GDPR
• Familiarity with information security risks in software development, software services, and cloud services environments
• Skills in writing documentation – processes, procedures, reports, and logs

English level

Upper-Intermediate

Responsibilities

• Proactively monitor business-critical systems to ensure uptime and availability
• Identify and resolve system errors (e.g., CB errors, reference data errors)
• Monitor and maintain pipelines that validate reference data availability
• Provide technical support for internal teams (e.g., VPN access, database access)
• Assist clients with system configuration, troubleshooting, and ongoing support
• Maintain and optimize server infrastructure for reliability and performance
• Manage cloud services across Azure and AWS, ensuring efficient operations
• Create, modify, and revoke user access based on organizational needs
• Ensure adherence to security protocols and compliance requirements
• Manage data migration between systems, ensuring data integrity
• Oversee software licensing compliance and renewals for all applications
• Implement and manage data security policy