eFX QA & Support Analyst

We are seeking a highly skilled and detail-oriented eFX QA & Support Analyst to join our team. In this role, you will leverage your deep understanding of the FIX protocol and FX trading workflows to ensure seamless connectivity, robust testing, and high-performance trading systems. If you thrive in a fast-paced, low-latency environment and have a passion for delivering high-quality solutions, we’d love to hear from you.

Work at Exadel - Who We Are

We don’t just follow trends—we help define them. For 25+ years, Exadel has transformed global enterprises. Now, we’re leading the charge in AI-driven solutions that scale with impact. And it’s our people who make it happen—driven, collaborative, and always learning.

Exadel Financial Services is the financial arm of our organization, specializing in banking, capital markets strategy and technology consulting. Exadel is committed to service excellence and being a great place to work.

Location

Brazil – remote

Qualifications

• Basic understanding of FX markets and eFX trading workflows
• Deep knowledge of FIX 4.x/5.x message formats
• Experience with FIX certification and message validation
• Proficiency in troubleshooting and analyzing FIX logs
• Proven experience in designing and executing QA test plans and test cases
• Familiarity with manual testing and automated testing frameworks
• Experience with performance testing and latency measurement tools
• Ability to analyze logs and troubleshoot technical issues
• Familiarity with Linux/Unix and Windows environments
• Knowledge of SQL for data validation and backend testing
• Strong analytical and debugging skills
• Attention to detail and excellent communication skills

Responsibilities

• Analyze and validate eFX trading workflows and liquidity provider integrations
• Conduct comprehensive FIX protocol testing, including certification, message validation, and session management
• Review and troubleshoot FIX logs to identify connectivity and trading issues
• Design, execute, and maintain detailed test plans, test cases, and regression test suites
• Perform manual testing and contribute to automated testing efforts
• Conduct performance testing and latency measurements to ensure optimal system performance
• Use FIX simulators and other tools for thorough end-to-end testing
• Troubleshoot and analyze issues across Linux/Unix and Windows environments
• Perform data validation and backend testing using SQL
• Collaborate with stakeholders to ensure trading workflows meet requirements and industry standards

Legal Disclaimers

• Exadel is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice