Back to jobs

Assistant General Manager

California

*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts

*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.

Job Details

Description

 

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

  • Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
  • Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated. 
  • Authenticity - We show up as our true selves and never compromise on our integrity.
  • Grit - We embrace challenges, stay committed, and persevere toward our mission. 

Your New Role

Pay Range: $23.61 - S25.28 / hour; based on experience.

Hours: Varied schedule Monday-Friday with ability to support weekend shifts, when required.

Responsibilities:

Our Assistant General Managers are the main support pillars for leadership within Chuze clubs. You will support the General Manager in developing a team of authentic Chuzers and uphold top-tier customer service, cleanliness, and an unbeatable culture. You will set the standard for hospitality in every aspect of our operations and lead your team in creating an unforgettable experience for our members and guests.

  • Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
  • Support your team in daily cleaning tasks throughout the club, membership sign-ups, retail displays and transactions, and serving smoothies (at clubs with Chuze Blends)
  • Partner with your GM to develop the Operations and Kids Club Chuzers, recruiting incredible new talent for your team, and fostering continuous growth through authentic conversations, performance reviews, and coaching documentation
  • Guide your team through elevated member concerns and emergent facilities issues, determining the proper course of action and implementing improvements to minimize disruptions to member experience
  • Assist your GM in all aspects of your club's operations, labor management, turnover, and quality assurance
  • Maintain strong cross-departmental communication and rapport with fitness, maintenance, and Home Office departments and processes
  • Complete administrative tasks such as reporting, email management, club scheduling, and inventory maintenance

Your Perks:

  • Free MAX Chuze Fitness membership + 1 Free membership for a family member or friend
  • Accrued time off and paid floating holidays
  • 401k
  • Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
    • Health Savings Account (HSA) with employer contributions
    • Flexible Spending Account (FSA)
  • Discounts on all Chuze retail and Chuze Blends purchases
  • Chuzer Referral Incentive Program
  • Personal device stipend
  • Free First Aid/CPR and food handler certifications
  • Engaging and dynamic work environment with professional growth opportunities

Your Skills:

Requirements:
  • High school graduate or equivalent
  • 2+ years of team leadership or management experience
  • 2+ years of previous customer service experience
  • Strong interpersonal and communication skills with the ability to cultivate a positive environment and develop a strong team
  • Effective problem-solving and critical thinking skills with strong attention to detail
  • Organized and accountable, able to set, reach, and prioritize goals
  • Ability to work varied hours, weekends, and opening/closing shifts as needed
  • Excellent communication and interpersonal skills
  • Team-based mindset with the capacity to receive and deliver feedback
Preferences:
  • Previous experience in the fitness industry
  • Bilingual
Physical Abilities:
  • Ability to read, write, and communicate clearly in English
  • Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
  • Ability to stand for extended periods
  • Ability to operate a telephone, computer, and other standard office equipment
  • Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed

Due to the nature of this role, the selected candidate must be able to pass a criminal background check. 

 

Qualifications

Experience

Required

Teamwork-based mentality with the capacity to deliver and receive feedback
Organized and accountable with the capacity to set and reach goals
Ability to multi-task and handle shifting priorities with attention to detail
Excellent ability to provide a positive attitude and calm under pressure
Excellent verbal and written communication skills
Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
2 years:
Experience leading a team
2 years:
Customer Service

Preferred

Sports or fitness background
Bachelor’s degree or currently continuing education
High school graduate or GED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts

*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Example Corp’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Example Corp uses AI technology to assist in our hiring process. We want to be transparent about how we use this technology and your rights.

We use Greenhouse Software’s Talent Matching feature to assist with reviewing applications for the skills and experience we have decided are important for this role.

Learn more