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Responsible for generating new business through inside and outside sales techniques, maintaining existing customer relationships, and promoting lawn care services to commercial clients.
Education:
- High school diploma or GED; Bachelor’s degree in business, marketing, or related field preferred.
Experience:
- Minimum 4 years of sales experience required; minimum 2 year of that green industry experience preferred
Skills:
- Ability to build rapport and establish trust with customers.
- Attention to detail and problem-solving abilities.
- Strong written and verbal communication and interpersonal skills.
- Proficient with agronomic terminology and a strong ability to explain to customers effectively.
- Ability to learn new systems and processes
- Basic knowledge of CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools.
- Goal-oriented with the ability to meet or exceed sales targets.
- Strong turf and agronomic knowledge and product knowledge
- Proficient in managing communications through phone systems, email, and chat platforms.
- Proficient using technology including mobile devices.
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General Responsibilities:
- Identify and target prospective customers through various channels, including customer visits, referrals, networking, and marketing leads.
- Identify and pursue high-value opportunities within new and existing markets.
- Conduct in-person consultations with clients to assess their lawn care needs and recommend suitable chemical treatment plans.
- Present and sell lawn care services and packages to residential and commercial clients via face-to-face, written communication, and telephone.
- Build and maintain strong relationships with customers to drive repeat business and referrals.
- Follow up on leads and ensure a seamless onboarding process for new customers.
- Address customer questions, concerns, and service needs promptly and professionally.
- Plan daily routes and appointments to maximize efficiency and coverage.
- Track and report sales activities, customer interactions, and progress toward goals.
- Develop a deep understanding of the company’s lawn care products and services, including chemical applications and seasonal treatments.
- Stay informed about industry trends, competitor offerings, and best practices.
- Work closely with the operations team to ensure timely service delivery and customer satisfaction.
- Provide feedback to the marketing team to improve lead generation and promotional campaigns.
- Write and manage contracts for all commercial customers
- Collaborate with internal teams, including marketing, division leads, and customer support, to ensure a seamless customer experience.
- Build and maintain strong, long-term relationships with clients by understanding their needs and providing tailored solutions.
- Manage a portfolio of key accounts, ensuring customer satisfaction and retention.
We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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