Compliance Specialist

About Extend:

Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service. 

Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.

We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.

About the Role:

The Compliance Specialist will coordinate, perform, and/or oversee license renewals, form filings, and ensure the company's compliance with state regulations. The individual will have previous Compliance experience within the warranty and/or insurance industry and experience in project management.

 What you’ll do:

• Coordinate and optimize cross-functional workflows to ensure the accurate and timely renewal of corporate registrations and service contract and insurance licenses.
• Oversee form filings with state insurance regulators utilizing SERFF.
• Coordinate process for responding to state objections.
• Maintain centralized compliance records and tracking reports.
• Monitor merchant licensing status and automate email outreach program to gain compliance.
• Draft, review, and edit terms and conditions.
• Assist in reviewing marketing assets for compliance.
• Conduct monthly merchant compliance audits.
• Relationship management with internal and external business partners and state regulators.
• Other projects as assigned.

 What we are looking for:

• Bachelor's degree or equivalent experience.
• Compliance management certification preferred.
• Project management experience with intermediate skills in Microsoft Office, Salesforce, Google Workspace, and other programs.
• Experience in compliance within the property and casualty insurance, extended warranty, and service contract industries.
• Experience using SERFF.
• Solid analytic, attention to detail, and problem-solving skills
• Strong and proficient written and oral communication style
• Good time management and organization skills with emphasis on identifying priorities in a fast-paced environment.
• High ethical standards including the ability to maintain confidentiality of sensitive, non-public, corporate information.
• Willingness to seek opportunities for learning and development within the compliance discipline.

Estimated Pay Range: $57,000 – $82,000 per year salaried*

* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Life at Extend:

• Working with a great team from diverse backgrounds in a collaborative and supportive environment.
• Competitive salary based on experience, with full medical and dental & vision benefits.
• Stock in an early-stage startup growing quickly.
• Very generous, flexible paid time off policy.
• 401(k) with Financial Guidance from Morgan Stanley.

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