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Director of Engineering, Search & Discovery (Remote)

Boston, MA

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.  We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

We are seeking a Director of Engineering for Search & Discovery to lead one of our most critical domains. Search & Discovery is the “front door" of our marketplace. It is where our customers’ intent meets our supply. Your mission is to rebuild the site search and discovery engine from the ground up. You will lead the teams responsible for our Search, Catalog (Menu), and Recommendation systems, transforming them into a high-performance, intelligent discovery engine that drives conversion and customer delight.

What You'll Do: 

  • Lead the Transformation: You will own the technical strategy and execution for migrating our Search and Catalog domains from a legacy monolith to a modern, event-driven, service-oriented architecture.
  • Build the "Perfect Match" Engine: You will architect systems that solve the complex B2B discovery problem: matching high-value, high-stakes orders with reliable suppliers across variable geographies.
  • Drive "Brilliant at the Basics": You will partner with Product to relentlessly optimize our core user journey. Your goal is to eliminate friction, improve latency, and deliver relevant results instantly, directly impacting our Conversion Rate (CVR).
  • Modernize the Core Data: You will oversee the menu data modernization initiative. You will build the ingestion pipelines and tools that allow us to handle complex menus at scale.
  • Implement AI-Native Discovery: You will move us beyond keyword search. You will lead the integration of search, semantic understanding, and LLM-driven recommendations to create a conversational, intuitive discovery experience.
  • Build a High-Performance Team: You will manage and mentor a team of Engineers. You will foster a culture of technical excellence, "you build it, you run it" ownership, and obsessive customer focus.

What You Have

  • Deep Domain Expertise: You have 7+ years of engineering leadership experience, with a specific track record in Search, Discovery, or Catalog systems at scale (eCommerce or Marketplace experience is highly preferred).
  • Architectural Vision: You have led migrations from monoliths to microservices/SOA. You understand the trade-offs of modern search technologies and data architectures.
  • Product Mindset: You don't just build tech, you build products. You understand how latency, relevance, and UI performance directly impact business metrics like GMV and CVR.
  • Data-Driven Rigor: You are comfortable using data to make decisions. You understand how to measure search quality and how to run rigorous A/B tests to validate improvements.
  •  Transformational Leadership: You are a change agent. You can rally a team through a complex re-platforming while keeping the lights on and delivering incremental value. You set a high bar for code quality and operational maturity.

The national cash compensation range for this role is $248,000 - $314,000 per year*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

 

ezCater does not sponsor applicants for work visas or legal permanent residence.

 

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a  place that values work/life harmony. 

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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