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Medical Assistant - West Hollywood, CA
Los Angeles, CA
SCOPE OF WORK
Our medical assistants will be responsible for ensuring a positive patient experience from the beginning to end of the appointment. The ideal candidate will have a passion for dermatology and skin care, provide excellent customer service skills, be reliable and professional, and enjoy creating relationships with patients and other staff members. This is a full-time hourly position that includes some Saturday hours, and travel between both our boutiques (Flagship + Pasadena)
RESPONSIBILITIES
- Check in patients and efficiently prepare patients for their visit.
- Assist with medical procedures including drawing up syringes, assisting with laser/surgical procedures
- Perform procedures such as drawing blood, injecting shots, and prepping clients for treatments
- Ensure all exam rooms are up to par with medical standards throughout the day
- Assist with patient phone calls, scheduling appointments, and collecting payments
- Participate in phone calls with patients regarding post-procedure care, prescriptions, and other patient questions
- Demonstrate familiarity with iPad-based electronic medical records and inputting medical notes, prescriptions, photography, etc.
- Establish an industry-level understanding of skin care products, cosmetic procedures, and our practice goals
QUALIFICATIONS
- Medical Assistant Certification or similar training preferred
- Certified in Phlebotomy preferred, not required
- 1-2 years of experience in a medical professional’s office
- Ability to work well under pressure
- Exceptional customer service & organizational skills
- Looking to grow and build with a new company
- Sense of humor and positive attitude!
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