Job Application for Program Operations Specialist (Training) at Factored

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Factored was conceived in Palo Alto, California by Andrew Ng and a team of highly experienced AI researchers, educators, and engineers to help address the significant shortage of qualified AI & Machine-Learning engineers globally. We know that exceptional technical aptitude, intelligence, communication skills, and passion are equally distributed around the world, and we are very committed to testing, vetting, and nurturing the most talented engineers for our program and on behalf of our clients.

We are looking for a highly organized and detail-oriented Program Operations Specialist (Training) to support the planning, executing, and optimization of our training and development initiatives at Factored. You will ensure smooth day-to-day operations, drive process improvements, and collaborate across teams to deliver high-impact learning experiences. This position is ideal for someone who enjoys problem-solving, project coordination, and building efficient systems.

Functional Responsibilities:

Plan, organize, and oversee the end-to-end execution of training programs, bootcamps, and workshops.
Maintain up-to-date training schedules, materials, and documentation.
Coordinate with facilitators, instructors, and stakeholders to meet program goals.
Collect and organize training content, participant resources, and learning assessments.
Collaborate with subject matter experts (SMEs) to adapt materials for different teams and skill levels.
Ensure training materials are consistent, accessible, and aligned with program objectives.
Track attendance, engagement, and feedback to ensure a positive learning experience.
Oversee logistics for virtual and in-person training (e.g., session setup, tools, recordings, certificates).
Monitor deadlines, deliverables, and program dependencies to ensure smooth execution.
Serve as the main point of contact for training-related operational needs.
Track and report on training program participation, completion rates, and impact metrics.
Develop standardized processes and playbooks for repeatable training operations.

Qualifications:

Bachelor’s degree in Business Administration, Operations, Project Management, Industrial Engineering, or related field.
3 –5 years of experience in program management or project coordination.
Strong organizational and multitasking skills with attention to detail.
Exposure to the tech industry is preferable.
An analytical mindset with the ability to work with data and generate insights.
Excellent communication, strong project management skills with the ability to coordinate across multiple teams and timelines.
Stakeholder management and cross-functional collaboration skills.
Ability to thrive in a fast-paced and evolving environment.
Advanced communication (verbal & written) English skills (B2+).
Experience in EdTech is a nice-to-have.

#LI-REMOTE

At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you.

We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth are available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts.

In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.

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Program Operations Specialist (Training)

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