Senior Legal Technology & Operations Lead

San Francisco, CA

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire is hiring a Senior Legal Technology & Operations Lead to shape the future of how our Legal team works. You'll help define Legal's AI roadmap, uplevel the team's operating performance, and run the systems and programs that allow Legal to scale with the business.

We're looking for someone with deep familiarity across the legal technology stack and a strong track record in cross-functional program management. Success in this role requires being both a builder and an architect, pairing the ability to develop a long-term vision for world class legal operations with an operator’s willingness to drive execution and make it happen (fast).  

What you'll do

  • Help define Legal’s AI roadmap, identifying workflows that can be transformed with AI, designing and maintaining new builds, guiding build v buy decisions, driving adoption, and measuring impact
  • Optimize the rest of Faire's legal tech stack, including eBilling, litigation hold tooling, and matter management
  • Configure, administer, and continuously improve Faire's contract lifecycle management platform, including its workflows, integrations, and reporting, and the AI-driven tools that sit on top of it
  • Shape outside counsel and legal vendor strategy, supporting engagement, rate negotiation, alternative fee arrangements, accruals, and spend optimization
  • Uplevel the Legal team’s operating system, supporting annual planning, defining key results and metrics, building dashboards to track progress against goals, and shaping our operating cadences 
  • Serve as a project manager for high-impact legal initiatives, scoping the work, partnering with cross-functional stakeholders to drive alignment, map timelines, and deliver on schedule
  • Build and maintain the team's knowledge infrastructure, including playbooks, templates, SOPs, and the internal hubs that make Legal workflows efficient and accessible to the business
  • Spot process gaps before others see them and ship scalable solutions 

What it takes

  • 5+ years of experience in legal operations, legal technology, and contract management 
  • Significant experience using GenAI tools and developing AI powered legal workflows 
  • Fluency operating at the configuration layer of CLM (e.g., Ironclad) and eBilling platforms (e.g., Brightflag or equivalent), including building and evolving workflows, integrations, and reporting
  • Strong execution and project management skills, able to concurrently drive multiple work-streams and deadlines, with experience defining KRs and building dashboards a plus
  • Experience shaping outside counsel engagements, rate negotiations, alternative fee arrangements, accruals, spend optimization in partnership with Finance
  • Strong written and verbal communication, with the ability to move fluently between a legal conversation and a Finance, Sales, Product, or Engineering conversation
  • Demonstrated ownership mindset and comfort navigating ambiguity

Salary Range

San Francisco: the pay range for this role is $136,000 to $187,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

Why you’ll love working at Faire

  • Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
  • Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
  • Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
  • Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
  • Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

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We believe the future is local. At the core of that future are our customers, a diverse and unique community of entrepreneurs who have taken a chance on themselves. We’re inspired by these dreamers who work today and every day for a better future for their communities. We are committed to building a community and sense of belonging here at Faire that reflects the customers we serve. We want to ensure that we hold ourselves to that commitment externally and internally because differences in perspectives, experiences, and ideas are what make us successful.  


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