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Receptionist

Webster, New York, United States

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.

With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health.

A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.

To learn more about fairlife and its complete line of products, please visit fairlife.com.

The construction of fairlife's manufacturing facility in Webster, NY is underway. This state-of-the-art, 750k sq ft, greenfield plant is expected to be operational in late 2025 and will lay the foundation for fairlife's next phase of growth as the leading dairy nutrition provider. While coupling the industry’s latest technologies and fairlife's operational excellence to build this world-class facility, fairlife plans to hire 250 new employees and bring in approximately 5 million lbs. of milk a day, with room to grow over the coming years. 

job purpose:

The Receptionist will play a crucial role in supporting the efficient operation of the reception desk and provide office support and customer service to team members and visitors.

responsibilities: 

  • Greet guests, employees and new hires and serve as a point of contact for staff and visitors
  • Maintain adequate inventory and stock levels in various areas such as office supplies, the milk cooler, bottled water, coffee supplies and the fountain machine
  • Ensure the reception area and shared spaces are well maintained and organized
  • Manage incoming and outgoing mail and coordinate package pickups
  • Coordinate, order and set up lunches and/or snacks for meetings, new hire orientation and visitors
  • Assist with new hire preparation
  • Support the coordination of event planning, team building activities and employee recognition
  • Arrange meeting logistics, maintain shift calendars, update calendars with plant holidays, conference room availability and booking
  • Maintains content within AppSpace
  • Manages onsite employee engagement events
  • Assist with recruiting activities such as, open interview days and publishing and removing job postings and ads
  • Manage confidential documents and information with discretion
  • Suggest and implement improvements to office processes and procedures to increase efficiency
  • Provide additional support to HR team and plant as needed

skills/qualifications required:

  • High School Diploma or equivalent
  • 2+ years of experience in an administrative role
  • Top notch written and verbal communication skills for interacting with employees and guests
  • Demonstrated ability to handle high-pressure situations with poise and professionalism
  • Proficient in Microsoft Office and Outlook
  • Ability to handle unexpected issues or challenges with quick thinking and effective solutions
  • Master of managing multiple tasks, prioritizing responsibilities and keeping track of schedules and deadlines
  • Precision handling of documents, data entry, and other administrative tasks
  • Skilled in building and maintaining professional relationships
  • Ability and willingness to be flexible with work hours as the business needs
  • Must be able to communicate effectively in English for safety and operational purposes 

working conditions and physical requirements:

  • Work is normally performed in a typical interior/office work environment.
  • Ability to stand/walk for extended periods of time, as needed.
  • Ability to work off hours as needed.
  • Ability to lift up to 25 lbs. as needed.
  • Limited exposure to physical risk.

food safety requirements:

  • Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
  • Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
  • Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
  • Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
  • Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
  • Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
  • In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

position location: Webster, NY

reports to: Human Resources Manager

exempt/nonexempt: nonexempt

*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Base pay range:

$24 - $24 USD

fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.

In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email careers@fairlife.com.


For Recruitment Agencies

At fairlife, we manage the majority of our hiring internally through our dedicated Talent Acquisition team, which is actively engaged in direct candidate sourcing. Most of our roles are filled through applications submitted via our careers site or through direct outreach by our team.

As our recruitment is primarily handled in-house, we work only occasionally with external agencies, and only those on our existing, pre-approved vendor list. At this time, we are not reviewing or expanding that list.

Unsolicited resumes or submissions from external agencies not authorized by our Talent Acquisition team will be considered direct candidate applications. As such, fairlife will not assume responsibility for any placement fees associated with these submissions.


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