Compliance Waitlist Associate

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead’s Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships

The Compliance Waitlist Associate plays a critical role in ensuring the integrity and compliance of resident selection processes for affordable housing properties. This position is responsible for managing resident waitlists, conducting eligibility screenings, and ensuring compliance with all applicable federal, state, and local regulations, including HUD and LIHTC requirements.

RESPONSIBILITIES:

• Manage Resident Waitlists:
• Maintain accurate and up-to-date resident waitlists for assigned properties.
• Process applications for affordable housing units, ensuring compliance with all eligibility criteria.
• Verify applicant information, including income, assets, and household composition.
• Maintain accurate and complete resident files.
• Conduct Eligibility Screenings:
• Perform thorough eligibility screenings of all prospective residents, including income verification, criminal background checks, and credit checks.
• Analyze applicant information to determine eligibility for affordable housing programs.
• Prepare and maintain accurate and complete eligibility documentation.
• Ensure Compliance:
• Ensure compliance with all applicable federal, state, and local regulations, including HUD, LIHTC, and Fair Housing requirements.
• Stay informed of changes in regulations and best practices.
• Identify and address any potential compliance issues.
• Data Entry and Record Keeping:
• Accurately enter resident information into the property management software.
• Maintain accurate and up-to-date records of all waitlist activity.
• Prepare reports on waitlist activity and resident demographics.
• Customer Service:
• Respond to resident inquiries regarding waitlist status and eligibility requirements.
• Provide excellent customer service to all applicants.
• Other Duties as Assigned:
• Assist with other compliance-related tasks as needed.

BENEFITS:

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS:

• High School Diploma or equivalent required.
• Minimum of 1-2 years of experience in affordable housing or a related field preferred.
• Strong understanding of affordable housing programs, including HUD and LIHTC requirements.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite and property management software (e.g., Yardi).
• Excellent written and verbal communication and interpersonal skills.

Ability to work independently and as part of a team.  

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.