Senior Revenue Operations Associate

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

Location: New York, NY (Hybrid)

We are seeking an Senior Associate of Revenue Operations to elevate our Revenue Operations function! 

In 2023-2024, the Revenue Operations function at FalconX has matured significantly. Core pillars have been implemented and/or solidified. A cadence of reporting exists, recurring operational support is in place, and insights are produced that drive business planning and results.

Now, the opportunity exists to take the RevOps org to the next level. The RevOps team is seen as a critical enabler, and as such is experiencing increased demands to provide insights, thought partnership, and project management support. However, going into these additional value-driving activities requires bandwidth to go beyond the core work underway. This role provides the bandwidth by both (1) supporting and taking ownership of some of the existing core work and also (2) supporting and taking ownership of the additional value-added work that is being requested.

This role has the opportunity to engage independently with other Company senior leaders. This role will overtime be asked to develop their own perspectives and priorities on key work while appropriately managing their existing responsibilities. This will help the person in this role grow into the next level.

Key Role Responsibilities

• Strategic initiatives
  • Support post-merger integration execution
  • Project manage critical initiatives to ensure transparency, accountability, and execution
• Insights
  • Leverage data and your critical thinking to support or own critical reports and insights for the business:
    • QBR decks
    • Quarterly lookbacks
    • Board material
    • Other leadership decks
  • Support or own recurring reporting:
    • Weekly revenue updates
    • Monthly revenue updates
  • Drive ideation and execution on how the Revenue org and business overall can grow:
    • Conduct analyses on pipeline to determine health of opportunity creation and impact on future revenue creation
    • Conduct analyses on customer activity to find new opportunities for revenue
    • Conduct analyses on market scenarios to benchmark performance vs expectations 
• Core deliverables to drive Revenue function operations
  • Support or own key recurring activities that are necessary to the proper functioning of the revenue organization:
    • Account split / territory management
    • Validating account coverage
    • Pipeline cleanup
    • Validating appropriate tiering of accounts
    • Ensuring correct parent-child mapping
    • Ensure correct reporting region is tagged
• Major RevOps initiatives that set operating and organizational models for the Revenue organization:
  • Support or own compensation setting and tracking for revenue team
  • Support or own quarterly and annual revenue planning
  • Support or own resource planning for the revenue org
• Sales Enablement:
  • Collaborate with sales leaders to identify and address training needs.
  • Develop resources and tools to enhance sales productivity and efficiency.
• Tooling and Data
  • Experience with Excel and Google Sheets
  • Comfortable in Google Slides and PowerPoint
  • Familiarity with Salesforce and BI / visualization tools like Sigma

This role provides a unique opportunity to make a significant impact on our business through strategic initiative execution, insight delivery, and core operation management.

Qualifications

• Bachelor's degree
• 3-5 years of experience
• Extremely strong critical thinking skills and ability to deal with ambiguity.
• Well-developed analytical skills with the ability to glean insights from data
• Detail-oriented mindset with a focus on data accuracy and quality
• Exemplary communication and collaboration skills
• Ability to influence and drive projects to completion without direct authority
• Proactive and results-driven approach
• Familiarity and, preferred, experience with CRM tools, BI tools, and beginner level coding (in service of manipulating BI tools to pull data)

An Ideal candidate would also have:

• Experience in the crypto space
• Experience in financial services
• Perspectives on generating strategic moves that financial services firms, especially brokerages, can make in order to expand how they service their clients

Compensation

Base pay for this role is expected to be between $92,000 - $147,000 USD USD for New York City and San Francisco Bay Area. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, and qualifications.

Notice at Collection and Privacy Policy

Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.

Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!

As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.

FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at recruiting@falconx.io, if you need assistance with participating in the application process.