Lead Executive Assistant and Office Manager

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

Why We Need You:

As our Lead Executive Assistant (EA) and Office Manager (OM), you will be a critical leader, enabling the success of our executive team and ensuring the smooth operation of our San Mateo office. You will be part of the People team and oversee the EA and OM team, with team members located in both New York and San Mateo. This role directly supports our CEO and Head of Revenue and Business. We are looking for someone with a passion for enabling others, exceptional customer service skills, and a dedication to operational excellence and communication. This role requires being in the San Mateo office 5 days a week. You will bring best practices and previous experience in Office Management, Business Operations, and Executive Assistance to this role.

As a leader in our organization, you will work closely with key members of the executive team on high-priority initiatives across the organization – helping shape the future of FalconX and the industry. You'll help drive operational efficiency, facilitate key initiatives, and foster a thriving workplace culture. 

Responsibilities:

• Provide comprehensive executive support to the CEO, Head of Revenue and Business, and other executives as needed, including proactively managing complex calendars, prioritizing tasks, and optimizing executive productivity.
• Oversee and mentor the Executive Assistant and Office Management team (San Mateo and New York), providing guidance, training, and support to ensure high performance and operational efficiency.
• Develop and implement best practices for executive support, office management, and business operations, driving continuous improvement, efficiency, and operational excellence.
• Manage complex travel arrangements and expense reports for supported executives.
• Assist with project management, tracking progress, coordinating resources, and ensuring timely completion of critical projects, in close collaboration with the Office of the CEO.
• Facilitate cross-functional collaboration by scheduling meetings, preparing agendas, and following up on action items.
• Oversee and support all administrative duties and operational workstreams in the San Mateo and NYC office and ensure that the offices operate smoothly, efficiently, and in alignment with company culture.
• Develop and implement office policies and procedures, ensuring they are implemented appropriately and consistently.
• Manage office budget and vendor relationships, ensuring cost-effectiveness and high-quality service.
• Identify opportunities for process and office management improvements, and design and implement new systems to enhance efficiency and effectiveness.
• Collaborate with the rest of the executive office team to lead company-wide cultural initiatives and events, and foster a positive work environment.

Qualifications:

• Bachelor's degree in business administration, communications, or a related field.
• 7+ years of progressive work experience in an administrative/office management role, with significant experience supporting C-Suite level executives.
• Proven experience in a leadership role, overseeing and mentoring a team across multiple locations.
• Demonstrated expertise in developing and implementing best practices for executive support, office management, and business operations.
• Must have exceptional attention to detail.
• Strong organizational and time management skills, and ability to prioritize and delegate effectively.
• Must be a self-starter and driven with a proactive approach to problem-solving.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with executives, colleagues, and vendors.
• Strong problem-solving skills and analytical abilities, with a data-driven approach to decision-making.
• Must be proficient with Google products and other relevant software applications.
• Preferred experience managing small IT infrastructure and vendor relationships.

The base pay for this role is expected to be between $153,000 - $207,000 in the New York City and San Francisco Bay Area. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, qualifications and the level at which the candidate is hired.

Notice at Collection and Privacy Policy

Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.

Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!

As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.

FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at recruiting@falconx.io, if you need assistance with participating in the application process.