Application Support Specialist

Company Overview

Soros Fund Management LLC (SFM) is a global asset manager and family office founded by George Soros in 1970. With $28 billion in assets under management (AUM), SFM serves as the principal asset manager for the Open Society Foundations, one of the world’s largest charitable foundations dedicated to advancing justice, human rights, and democracy.

Distinct from other investment platforms, SFM thrives on agility, acting decisively when conviction is high and exercising patience when it’s not. With permanent capital, a select group of major clients, and an unconstrained mandate, we invest opportunistically with a long-term view. Our teams operate with autonomy, while cross-team collaboration strengthens our conviction and empowers us to capitalize on market dislocations.

At SFM, we foster an ownership mindset, encouraging professionals to challenge the status quo, innovate, and take initiative. We prioritize development, enabling team members to push beyond their roles, voice bold ideas, and contribute to our long-term success. This culture of continuous growth and constructive debate fuels innovation and drives efficiencies.

Our impact is measured by both the returns we generate and the values we uphold, from environmental stewardship to social responsibility. Operating as a unified team across geographies and mandates, we remain committed to our mission, ensuring a meaningful, lasting impact.

Headquartered in New York City with offices in Greenwich, Garden City, London, and Dublin, SFM employs 200 professionals.

                                                  

Major Responsibilities

• Participate in 24x7 coverage and support for critical systems, responding to production issues and coordinating escalation and post-mortem analysis
• Monitor systems and processes for availability/performance and assist with the design and implementation of a unified strategic monitoring and alerting platform
• Understand and document the relationships between financial/business requirements and the systems and technologies that serve them
• Create and maintain playbooks for failure scenarios and disaster recovery planning.
• Clearly document new and existing systems at a high level in terms of support requirements, upstream and downstream dependencies, and criticality to the business
• Communicate status of any ongoing issues to technology personnel, business leaders, and senior management
• Participate in evaluation, testing, and introduction of new technology and approaches to the organization

 

What We Value

• Broad understanding of enterprise and cloud technology from the level of networking, operating systems, and cloud infrastructure through programming languages and application architecture
• 4+ years of experience in enterprise-level application monitoring, alerting, and response
• 2+ years of experience supporting a workload orchestration platform (ActiveBatch, JAMS, AutoSys, etc.)
• Excellent communication skills
• Ability to thrive in a collaborative team-oriented environment

Optional, but Preferred

• Hands-on experience leveraging the AWS and/or Azure cloud platforms
• Experience utilizing and supporting technologies such as SQL Server, Docker, Kubernetes, Snowflake, Lambda functions, Terraform CDK, S3, Python, C#, PowerShell, Bash, etc.
• Experience supporting trade execution and order management platforms.
• Familiarity with LogicMonitor, Azure AppInsights, or similar monitoring tools

 

We anticipate the base salary of this role to be between $120,000-170,000. In addition to a base salary, the successful candidate will also be eligible to receive a discretionary year-end bonus.

 

In all respects, candidates need to reflect the following SFM core values:

Smart risk-taking   //   Owner’s Mindset   //   Teamwork   //   Humility   //   Integrity