Back to jobs

Staff Software Engineer, Operations

Ciudad de México, Mexico

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

 

About the Team

Fanatics Collectibles is the home of sports cards, trading cards, and collectibles for over 100 million fans worldwide. As part of the global Fanatics platform, we're rebuilding how collectors discover, buy, sell, and experience their hobby with world class technology and product experiences.

As part of Fanatics Collectibles’ continued global growth, we are establishing a new technology hub in Mexico City focused on operational excellence, platform scalability, trust, and customer experience. This team partners closely with Customer Experience (CX), Trust & Safety, Fraud Prevention, Payments, and Financial Operations organizations to build scalable systems and operational tooling that support millions of users and transactions globally.

Role Summary

As a Staff Software Engineer, you will lead the design and delivery of scalable operational systems that support Customer Experience, Trust & Safety, Fraud Prevention, and Financial Operations across Fanatics Collectibles’ global platforms.

Key Responsibilities

  • Partner with frontend engineers to define and expose clean, performant APIs and data contracts.
  • Work with DevOps/SRE to design robust CI/CD pipelines, infrastructure-as-code, monitoring, and alerting.
  • Lead the design and implementation of microservices, event-driven workflows, and data pipelines.
  • Ensure high availability, scalability, and security for core backend systems.
  • Establish best practices for code quality, testing, performance tuning, and documentation.
  • Conduct architecture reviews, mentor peers, and promote continuous improvement.
  • Spearhead major initiatives—from feature conception through production rollout—across payments, inventory, search, and real-time notification services.
  • Identify technical risks, propose solutions, and coordinate cross-team deliveries.
  • Stay current on emerging backend technologies, cloud services, and industry trends.
  • Lead brown-bag sessions, hackathons, or tech talks to share knowledge across teams.

Basic Qualifications

  • Master’s degree in Computer Science, Engineering, or a related technical field required.
  • 8+ years building backend services in high-traffic, distributed environments.
  • Deep knowledge of at least one major backend language (e.g., Java, Go, Python, Node.js) and its ecosystem.
  • Solid understanding of microservices, REST/GraphQL, message queues (Kafka/RabbitMQ), and relational/NoSQL databases.
  • Experience in AWS/GCP.
  • Hands-on with containerization (Docker), orchestration (Kubernetes), and infrastructure-as-code (Terraform, CloudFormation).
  • Familiarity with CI/CD tools (Jenkins, GitHub Actions, CircleCI) and monitoring/logging stacks (Prometheus, Grafana, ELK).
  • Proven ability to work seamlessly with frontend, design, QA, and DevOps teams.
  • Strong verbal and written communication; experience running design discussions and writing technical specs.
  • Track record of guiding and growing other engineers—pair programming, code reviews, career coaching.
  • Ability to influence technical direction and drive consensus in a fast-paced environmen.

Code-Writing Contribution
Staff Software Engineers are expected to design and implement complex backend systems, influence architectural direction through hands-on technical leadership, and deliver scalable, maintainable production code.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

Create a Job Alert

Interested in building your career at Fanatics Collectibles? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Fanatics Collectibles’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...