DTC Inbound Warehouse Specialist

About Us

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The DTC Inbound Warehouse Specialist performs the day-to-day receiving, system confirmation, storage, and inventory-transfer activities that support direct-to-consumer fulfillment. This role verifies inbound product and documentation, records receipts in Extensiv and Airtable, maintains pallet license and location accuracy, and coordinates with B2B and other partners to resolve discrepancies. The specialist also supports transfer shipment closure, general warehouse operations, and fulfillment activities as needed. This is a hands-on individual contributor position without formal supervisory authority.

General Duties and Responsibilities

Inbound Receiving and System Transactions

• Receive, inspect, count, and verify incoming shipments against purchase orders, transfer documentation, packing lists, and physical product.
• Confirm inbound receipts accurately in Extensiv and ensure each transaction reflects the correct SKU, quantity, unit of measure, and inventory status.
• Refer to Sigma for allocation details and maintain complete, timely, and Transfers from B2B.
• Coordinate with B2B, Inventory Control, Shipping, and other relevant teams to resolve shortages, overages, damages, incorrect product, or documentation discrepancies.
• Ensure each pallet is assigned and marked with the correct pallet license or license plate before movement, storage, or transfer.
• Put away or coordinate the storage of received inventory in the correct designated location and confirm the location in the warehouse management system.
• Convert case inventory into box-level inventory when authorized and requested, and complete the required system transactions to maintain accurate quantities and units of measure.
• Monitor open or incomplete receipts and escalate system, documentation, quality, or product issues that may delay inventory availability.

Inventory Transfers and Shipment Closure

• Perform scheduled weekly inventory transfers from DTC to B2B and support other approved inventory movements between operations.
• Pull, verify, label, and stage transfer inventory based on approved transfer documentation and operational priorities.
• Record each inventory movement accurately in Extensiv or the applicable warehouse management system and verify completion before physical handoff.
• Coordinate with the sending and receiving teams to confirm the correct inventory was transferred, received, and placed into the appropriate system and physical locations.
• Perform a final quality check before transfer shipment or handoff to confirm product identity, quantity, condition, labeling, and documentation.
• Maintain transfer and shipment records and update tracking or reference information when required.
• Confirm and close applicable transfer shipments to ensure complete documentation, accurate inventory movement, and order or transfer completion.

General Warehouse and Fulfillment Support

• Operate pallet jacks, forklifts, hand trucks, and other authorized warehouse equipment safely and efficiently after required training or certification.
• Perform picking, packing, replenishment, staging, or other DTC fulfillment activities when operational support is needed.
• Support other warehouse specialist activities, including receiving shipments and distributing mail or supplies when necessary.
• Maintain clean, organized, and clearly identified receiving, staging, and storage areas in accordance with safety and housekeeping standards.
• Support evening, weekend, holiday, or peak-season operations when scheduled based on business needs.
• Assist with training new team members on receiving, inventory transactions, transfer procedures, equipment use, safety expectations, and warehouse best practices.
• Identify process gaps and recommend practical improvements that strengthen accuracy, inventory flow, productivity, and safety.

Cross Functional Coordination and Controls

• Work cross-functionally with B2B, Inventory Control, Customer Service, Shipping, and other departments to resolve order, receipt, transfer, and inventory issues.
• Provide clear status updates on inbound receipts, discrepancies, pending transfers, damaged product, and other open items during shift handoffs or operational meetings.
• Escalate aged discrepancies, missing documentation, system errors, inventory variances, and safety concerns to the appropriate leader.
• Follow standard operating procedures, internal controls, equipment requirements, and safety regulations for all receiving, inventory, transfer, and warehouse activities.

Performance Measures

• Accuracy and timeliness of inbound receiving, inspection, and system confirmation.
• Completeness and accuracy of Extensiv, Airtable, pallet license, and location records.
• Accuracy and on-time completion of weekly inventory transfers and shipment closures.
• Timely identification, escalation, and resolution of inbound and inventory discrepancies.
• Productivity, quality, attendance, and completion of assigned warehouse work.
• Compliance with safety, housekeeping, equipment, and inventory-control requirements.

Required Qualifications

• High school diploma or equivalent.
• Two or more years of experience in warehousing, logistics, inventory control, receiving, or e-commerce fulfillment.
• Experience using a warehouse management system and completing inventory receipts, transfers, and location transactions.
• Basic computer proficiency, including Microsoft Excel, Word, Outlook, and data entry in operational systems such as Airtable.
• Strong attention to detail, organization, time management, and documentation skills.
• Ability to work independently and collaboratively in a fast-paced warehouse environment while managing changing priorities.
• Ability to safely lift up to 50 lbs., stand and walk for extended periods, and perform repetitive material-handling activities.
• Ability to work assigned shifts and overtime, including evenings, weekends, or holidays when required by operational needs.

Preferred Qualifications

• Forklift certification or prior experience operating warehouse material-handling equipment.
• Experience with Extensiv, Airtable, or comparable warehouse, inventory, and workflow-management systems.
• Experience supporting inventory movement between DTC and B2B fulfillment operations.
• Familiarity with UPS, FedEx, USPS, or other parcel-carrier processes.

Work Environment and Schedule

This position operates primarily in a warehouse environment with exposure to varying temperatures, noise, equipment traffic, and active receiving and fulfillment areas. The role requires frequent standing, walking, bending, reaching, and material handling. Evening, weekend, holiday, and overtime work may be required during peak periods or based on operational needs.

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