
Administrative Assistant - Operations & Supply Chain
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Administrative Assistant will play a critical role in keeping the Operations Sr. Leadership Team organized, aligned, and operating at full speed.
ROLE OVERVIEW
The Administrative Assistant provides administrative, scheduling, communication, and coordination support to the Operations Sr. Leadership Team. This role partners closely with the Senior Executive Assistant and cross-functional partners to ensure leaders and teams have the support needed to stay prepared, organized, and aligned in a fast-paced environment. The Administrative Assistant delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
- Partner closely with the Senior Executive Assistant to support broader administrative needs, office coordination, and key organizational initiatives across the Operations team.
- Build positive working relationships with leaders, team members, internal partners, and external stakeholders to facilitate seamless communication and coordination.
- Coordinate meetings across the Operations Team and other cross-functional teams, ensuring all participants are prepared and aligned.
Fan & Customer Impact (Obsessed with Fans)
- Support leadership events, executive visits, supplier meetings, town halls, onboarding activities, and team meetings to ensure they run smoothly and reflect well on the organization.
- Improve communication flow by ensuring information, materials, and updates are shared clearly and in a timely manner across teams and stakeholders.
- Help prepare, format, and organize presentations, business review materials, leadership updates, and team communications that support informed decision-making.
- Maintain organized files, documents, trackers, and team resources to support visibility and follow-through on key priorities.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
- Leverage technology and digital tools — including Microsoft Office, Teams, and AI tools such as Claude and ChatGPT — to improve organization, communication, and productivity.
- Proactively identify opportunities to streamline administrative processes, improve coordination, and reduce friction for the leadership team.
- Adapt quickly to changing priorities in a fast-paced environment, bringing resourceful problem-solving to administrative and operational challenges.
Ownership & Execution (Determined & Relentless Mindset)
- Manage and maintain calendars, meeting schedules, travel arrangements, and day-to-day logistics with accuracy and strong attention to detail.
- Prepare meeting agendas, organize materials, capture follow-up items, and ensure action items are tracked through to completion.
- Handle confidential information with professionalism and sound judgment, maintaining the highest level of discretion at all times.
- Embrace a "no task is too small" mindset, taking ownership of a wide variety of administrative tasks, team needs, and special projects as assigned.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
- 2+ years of experience in an administrative assistant, coordinator, team assistant, or office support role, preferably supporting leaders or teams in a fast-paced business environment.
- Strong proficiency in Microsoft Office, including Outlook, PowerPoint, Excel, Word, and Teams, as well as AI tools such as Claude and ChatGPT.
- Demonstrated ability to manage and maintain complex calendars, coordinate travel, schedule meetings, and handle day-to-day administrative logistics with accuracy and attention to detail.
- Experience preparing, editing, formatting, and organizing presentations, business review materials, and meeting agendas.
- Strong written and verbal communication skills, with the ability to convey information clearly and professionally to employees and leaders at all levels of the organization.
- High level of professionalism, dependability, and discretion when handling confidential information and exercising sound judgment.
- Experience supporting Sourcing, Supply Chain, Sustainability, Operations, Product, Merchandising, Manufacturing, Logistics, or related functions is a plus.
WORK LOCATION
Hybrid: The primary place of performance of this role is the Company's office located in Jacksonville, Florida or Tampa, FL
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset
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