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Supervisor Distribution - Winona ( Second Shift)

Winona, MN, United States

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Supervisor, Warehouse will play a critical role in driving timely, accurate fulfillment of customer orders across warehouse operations.

ROLE OVERVIEW

The Supervisor, Warehouse is essential to timely and accurate fulfillment of customer orders, reporting directly to site leadership and directing routine and advanced assignments across receiving, shipping, kitting, intra-company delivery, picking, and inventory management. The Supervisor delegates athletes and resources across work centers, leverages handheld technology and inventory software systems to manage WIP, and collaborates with fellow Supervisors and Planning to execute complex projects and site priorities. The Supervisor, Warehouse delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

  • Partner with fellow Supervisors, Site Leadership, Planning, HR, and EHS to coordinate priorities, address personnel issues, resolve safety violations, and execute complex projects across the facility.
  • Communicate effectively and on a timely basis with all internal stakeholders to ensure alignment on fulfillment goals, work-in-progress status, and shipping decisions driven by fulfillment and individual customer criteria.

People Leadership:

  • Own the full athlete lifecycle within the team — selection, onboarding, training, timekeeping, coaching, corrective and commendation actions, and ongoing career development.
  • Model a positive, inclusive, and respectful work environment daily, holding the team accountable to company standards, operating procedures, and safety requirements.

Fan & Customer Impact (Obsessed with Fans)

  • Oversee daily warehouse operations, including picking at a 98% accuracy rate, packaging to customer specification, kitting, and shipping to ensure customer orders are fulfilled on time and without error.
  • Direct the proper inspection and verification of received goods against purchase orders, checking for damage, quantity, size, weight, labeling accuracy, and conformance to specifications.
  • Ensure all outbound shipments and inbound receipts are processed accurately within inventory software systems, maintaining real-time visibility into WIP and stock levels.
  • Participate in cycle counts and year-end physical inventory to sustain inventory accuracy that underpins reliable fan-facing fulfillment.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

  • Leverage systems and technology — including Infor Powerlink/FMS, handheld devices, and Microsoft Suite — to make data-informed decisions around shipping and fulfillment in real time.
  • Identify and act on operational deficiencies, including mislabeled or non-conforming product, hazardous chemical labeling gaps, or process breakdowns, and escalate or resolve as appropriate.
  • Apply strong analytical and problem-solving skills to assess relevant facts, explore alternative approaches, and recommend solutions that improve throughput and quality.
  • Champion continuous improvement through department Six Sigma activities, general housekeeping discipline, and a culture of operational excellence across all work centers.

Ownership & Execution (Determined & Relentless Mindset)

  • Operate and oversee the safe use of power forklifts, box trucks, and other company vehicles — including in daylight, nighttime, and inclement weather conditions — to support intra-company delivery and receiving operations.
  • Ensure the accurate completion of all receiving documents, data entry, material routing, and BOM and internal supply order fulfillment to maintain operational continuity across the site.
  • Flex across assigned work centers, building locations, and shift patterns as directed by site leadership, demonstrating readiness to lead wherever the operation needs it most.
  • Maintain all required certifications including PIT, DOT Physical/License, and fall protection, and enforce adherence to all PPE requirements and safety standards across the team.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

  • Apply AI and technology to improve efficiency, quality, and outcomes
  • Use data and digital tools to inform decisions and enhance performance
  • Demonstrate curiosity and adaptability in adopting new technologies and ways of working
  • Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

  • 36 months of general warehouse or shipping/receiving experience, with a strong working knowledge of warehouse, shipping, receiving, and manufacturing processes including order flow, bills of material, and shop packets.
  • 12 months of leadership experience strongly preferred, with demonstrated ability to coach, delegate, and develop team members.
  • Valid driver's license with no moving violations in the last three years; ability to operate all company vehicles including power forklift, box truck, and leased or owned vehicles in all conditions, and ability to attain power forklift operator's certification.
  • Proficient data entry skills and working knowledge of Microsoft Suite and Infor Powerlink/FMS, with the ability to learn new software programs as needed.
  • Strong attention to detail and analytical ability, including the capacity to count accurately, perform simple math, inspect materials and finished products for defects, and follow written instructions precisely.
  • Physical capability to sustain moderate activity throughout the shift, including lifting up to 25 lbs. independently and participating in team lifts up to 50 lbs., standing and walking for the full shift, climbing ladders frequently, crouching, reaching, bending, gripping repetitively, and pushing a cart continuously.
  • Current or ability to obtain required certifications: PIT operator, DOT Physical/License, and fall protection; DOT exam required to operate company vehicles.

Education:

High School Diploma or Equivalent

WORK LOCATION

On-site: Your work location will be onsite in Winona, MN.

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$59,000 - $79,000 USD

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

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