AI Software Engineer III - Platform

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

AI Software Engineer III - Platform

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Software Engineer III – Developer Tooling & Quality Engineering will play a critical role in building and operating foundational platforms that accelerate engineering velocity and quality.

ROLE OVERVIEW

We are looking for a Software Engineer III who sits at the intersection of developer tooling, quality engineering, and AI-augmented workflows. You will design, build, and operate the foundational platforms and pipelines that enable engineering teams across Fanatics Commerce to ship with speed, confidence, and quality — from CI/CD automation to AI-powered testing frameworks. The Software Engineer III delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Partner closely with QA and development teams to define quality standards, enable shift-left testing practices, and align platform tooling to engineering-wide goals.
• Communicate technical architecture and tradeoff decisions clearly to both technical and non-technical stakeholders, including product managers and cross-functional partners.
• Proactively identify bottlenecks across the engineering organization and drive collaborative solutions before they impact development teams.

Fan & Customer Impact (Obsessed with Fans)

• Build and maintain platform infrastructure that directly supports the reliability and performance of fan-facing commerce experiences across Fanatics Commerce's global footprint.
• Enforce quality gates on every commit through integrated automated testing — unit, integration, E2E, and contract — ensuring fans receive a consistently high-quality product.
• Develop test observability tooling including flakiness detection, coverage tracking, and failure triage so issues are caught and resolved before they reach fans.
• Architect cloud-native solutions on AWS following security and cost best practices that protect the integrity of fan data and platform availability.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Integrate AI-powered developer tools — including GitHub Copilot, Claude Cowork, Codex, and LLM-based agents — into platform workflows to measurably boost engineering productivity.
• Build AI-assisted code review, test generation, and documentation pipelines using LLM APIs and prompt engineering techniques.
• Implement AI-driven quality checks for anomaly detection, intelligent flaky test classification, and automated root cause analysis.
• Build reusable, composable platform components — APIs, SDKs, CLI tools — that create leverage and accelerate velocity across engineering teams.

Ownership & Execution (Determined & Relentless Mindset)

• Own and evolve CI/CD pipelines end-to-end — from build and test through deployment and observability — using GitHub Actions, GitLab, or equivalent tooling.
• Design, build, and maintain scalable platform services and developer tooling in Go and JavaScript/TypeScript with a high standard of production quality.
• Build observability into all platform services across metrics, structured logging, distributed tracing, and alerting to ensure operational excellence.
• Take full ownership of the Quality Engineering platform, including test automation frameworks, test data management, and reporting dashboards.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• 3–5 years of software development experience with a strong foundation in data structures, algorithms, and systems design, including 3+ years building production-grade web applications and microservices.
• Mastery of at least one modern programming language — Java, JavaScript/TypeScript, or Go — with deep understanding of concurrency, memory management, debugging, and optimization.
• Proven experience designing, building, and maintaining CI/CD pipelines (GitHub Actions, GitLab, or similar) and integrating automated testing frameworks into those pipelines.
• Expertise in building RESTful and GraphQL APIs, microservices architectures, and event-driven systems, with hands-on experience in API integration and third-party data exchanges.
• Strong knowledge of SQL databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis, DynamoDB), including query optimization and performance tuning.
• Hands-on experience with AWS services including EC2, S3, Lambda, ECS, API Gateway, and CloudWatch, with a working understanding of cloud security best practices.
• Proficiency using AI-powered development tools — including GitHub Copilot, Claude Code, Amazon CodeWhisperer, and ChatGPT — for code generation, refactoring, documentation, and AI-assisted testing, along with working knowledge of prompt engineering and LLM integration patterns.

Nice to Have:

• Experience with e-commerce or high-traffic consumer platforms.
• Familiarity with design systems and frontend component libraries.
• Experience with Infrastructure as Code, particularly Terraform.
• Contributions to open-source developer tooling or platform engineering projects.
• Knowledge of OpenTelemetry standards for observability.
• Familiarity with AI-assisted testing tools and intelligent test generation.

Education:

Bachelor's degree or higher in Computer Science, Software Engineering, Information Technology, or a closely related field.

WORK LOCATION

Hybrid: The primary place of performance of this role is the Company's office located in Hyderabad, India, subject to the Company's current hybrid work policy.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

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