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Creative Operations Lead

New York, NY, United States; Washington, DC, United States

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

 

Fanatics Betting & Gaming is seeking a Creative Operations Lead to drive the end-to-end planning, resourcing, and execution of creative work supporting our Fan Ecosystem. As the primary operational partner to Brand and Creative, this role is responsible for shaping how work gets done—owning intake, defining scopes and timelines, and ensuring the studio is resourced effectively against business priorities.

This role operates as both an executional leader and a thought partner to the Sr. Director, Creative Operations—helping to evolve workflows, inform capacity planning, and identify opportunities to improve speed, quality, and scale. The Creative Operations Lead brings structure and clarity to a complex, fast-moving environment, ensuring that creative output is aligned to strategy, delivered efficiently, and meets the highest standards.

Responsibilities

  • Own and lead the end-to-end creative workflow from brief intake through final delivery
  • Evaluate incoming briefs for clarity, strategic alignment, scope, and level of effort; partner with stakeholders to refine inputs before work begins
  • Develop and manage resourcing plans across all studio projects, aligning team capacity to business priorities in partnership with the Sr. Director, Creative Operations
  • Establish, implement, and continuously optimize workflows, tools, and best practices to improve efficiency, quality, and scalability
  • Serve as the central point of accountability for timelines, deliverables, and process adherence across all studio work
  • Lead project management within Airtable, ensuring data accuracy, visibility, and actionable reporting
  • Manage cross-functional approvals, including legal and compliance, ensuring all deliverables meet regulatory and state requirements
  • Maintain a strong understanding of regulatory guidelines and proactively mitigate risk across all outputs
  • Proactively identify, escalate, and resolve blockers, balancing competing priorities and driving solutions across teams

Qualifications

  • 5+ years of experience in creative operations, project management, or a related field, preferably within a high-volume, fast-paced environment
  • Demonstrated ability to manage resourcing and capacity across multiple concurrent workstreams
  • Proven experience influencing cross-functional teams and driving alignment without direct authority
  • Strong expertise in project management tools (Airtable or similar platforms preferred)
  • Excellent organizational, communication, and problem-solving skills
  • Strategic mindset with the ability to connect operational decisions to broader business impact
  • Experience navigating regulated environments or compliance-driven workflows is a plus
  • Bachelor’s degree in a relevant field or equivalent experience

For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

 

 

Salary Range

$101,000 - $147,000 USD

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