Job Application for Intern, Hospitality and Retail at Farm Sanctuary

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Summary: The Hospitality and Retail Intern will gain hands-on experience in customer service, retail operations and event support while contributing to the organization's mission.

Responsibilities:

Retail

Welcome and engage visitors, offering information and wayfinding assistance.
Assist with the opening and closing of the sanctuary shop
Assist with inventory management including restocking, receiving product, ticketing, and visual merchandising
Assist with sales transactions, provide excellent customer service including product recommendations.
Assist with identifying and sourcing local artisanal offerings.
Maintain cleanliness and organization in the shop and visitor areas.
Provide feedback and input on top selling and slow selling merchandise as well as other customer insights.
Assist with running weekly sales and inventory reports

Bed & Breakfast

Assist with guest check-in and check-out and provide warm and welcoming hospitality
Support housekeeping tasks, including room setup and replenishing amenities.
Address guest inquiries and provide information about Farm Sanctuary mission and local attractions
Support onsite manager with weekly guest check-in report to coordinate with housekeeping and cafe manager.
Assist Sanctuary Guides with public and private tours.
Assist with checking in tour visitors and event attendees

Events

Assist with the coordination of onsite experiences and event planning and execution
Respond to event inquiries via Zendesk and telephone
Assist with maintaining inventory of event supplies
Update event timelines and assist with project management using Asana
Help with the solicitations of in-kind donations of food, beverages, etc. by preparing in-kind outreach letters and following up on requests via email and phone calls.

Preferred Qualifications:

Excellent customer service and interpersonal skills
Professional and gracious in high-volume situations
Knowledge of farmed animal and vegan issues
Effective communication, public speaking, and outreach skills with various audiences
Ability to work independently and exercise good judgment
Efficient organizational skills and attention to detail
Team player and collaboration skills when working with colleagues
Willingness and ability to perform physical labor and moderate lifting
Valid driver’s license and clean driving record, preferred
Alignment with Farm Sanctuary’s values of compassion, understanding, integrity, transformation, and freedom.
Familiarity, commitment to, and experience with the practice of equity and social justice, and the principles embedded in Farm Sanctuary’s mission

We embrace candidates from a range of backgrounds and experiences, regardless of whether they satisfy all the specified requirements. We encourage you to apply, even if you have an unconventional or non-traditional background

Job Specifications:

Terms of employment: Temporary Full-time, non-exempt
Reports to: Senior Director, Sanctuary Experience
Location: Watkins Glen, NY

Pay: $15.50/hour

Travel: None
Benefits: Eligibility to participate in Farm Sanctuary’s 403(b) and medical insurance plan
Additional Specifications:

This position is from June to August.
Onsite housing is provided for the duration of seasonal employment (spaces are shared).

Our Process:

Stage 1: Virtual interview with a member of People and Culture
Stage 2: Virtual interview with your on-site supervisor
Stage 3: Reference checks
Stage 4: Job offer

Farm Sanctuary is committed to a diverse, equitable, and inclusive workplace where all employees are respected, valued, and feel a sense of belonging. We work hard to provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type. We take our duty seriously to protect employees with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We believe that our prioritization of diversity, equity, and inclusion is a strength and essential to achieving our mission. A diverse workforce brings many perspectives, ideas, and experiences, leading to more creative and effective solutions to our complex issues. By embracing diversity and creating an inclusive environment, we foster a culture of belonging where innovation and growth can thrive. We are dedicated to promoting diversity, equity, and inclusion in all aspects of our organization, including hiring and recruitment practices, employee development and training, and interactions with the communities we serve. We believe that diversity, equity, and inclusion are core components in fulfilling our mission of rescuing and protecting farmed animals from cruelty, and we are committed to creating a culture of respect, civility, and compassion for all.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Any photos or videos taken in the scope of employment and/or related to Farm Sanctuary are considered work product and intellectual property of Farm Sanctuary.

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Are you at least 18 years old?

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Are you legally authorized to work in the United States, and do you currently reside in the United States?

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Please note that, because we are unable to sponsor visas at this time, we are only able to consider candidates who are legally authorized to work in the United States and currently reside in the United States.

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Have you worked for or interned at Farm Sanctuary in the past?

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What motivates you to intern at Farm Sanctuary and how does our mission align with your personal values?

How does this internship relate to your professional goals?

The summer Events & Experience internship runs from June 2nd through August 29th. Can you commit to the full duration of the internship?

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If you responded "no" to the previous question, what are your schedule conflicts?

Please note that, while we understand individuals may have prior commitments, we do prioritize those who are able to commit to the full duration of the program.

If you were to explain the importance of animal rights to someone unfamiliar with the concept, how would you go about it?

I certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I understand that omission or misstatement of material fact on this application may be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. I hereby authorize Farm Sanctuary to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (unless otherwise noted on application) and authorize the references I have listed to disclose to Farm Sanctuary any information related to my work records without giving me prior notice of this disclosure. I release Farm Sanctuary from any claims, demands, or liabilities arising out of or related to this disclosure. I understand that, if offered employment by Farm Sanctuary, my employment will be at-will, meaning either Farm Sanctuary or I can terminate that employment with or without good cause and with or without advance notice and agree that nothing conveyed to me during the application process by Farm Sanctuary has altered this at-will employment relationship. I understand that nothing contained in this application or conveyed in any interview is intended to create an employment contract between me and Farm Sanctuary.

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U.S. Standard Demographic Questions

We invite all applicants to voluntarily share insights about their identities through this survey. Your response will remain anonymous. The data we collect from this survey plays an instrumental role in enhancing our diversity, equity, and inclusion efforts and strategies in recruiting.

Farm Sanctuary is dedicated to cultivating a work environment that champions diversity, equity, and inclusion, creating space for individuals from diverse backgrounds to flourish and ensuring that each person is valued and respected. We hold a strong conviction that our strength lies in the diversity of perspectives, experiences, and identities, and this diversity better equips us to effectively advance our mission of advocating for just and compassionate vegan living.

We deeply appreciate your cooperation in helping us uphold an environment that celebrates diversity, respects all individuals, and advances our mission of advocating for the well-being of farmed animals.

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Intern, Hospitality and Retail

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U.S. Standard Demographic Questions