Systems Specialist
About Faropoint
Meaningful Relationships. Ownership. Curiosity. Tenacity.
These are the four pillars that have made our group among the fastest-growing industrial real estate private equity companies, and one of the 50 largest owners in the U.S.
Job Summary
We are looking for a talented Systems Specialist to join our Hoboken, NJ headquarters and support all aspects of information systems administration/support, user training, and systems implementations and upgrades.
Key Responsibilities:
- Information Systems Administration and User Support:
- End User Support(internal/external): Provide tier one technical user support, addressing questions and resolving issues
- User permissions, security and access management
- System plug-ins and upgrades management (testing and deployment)
- Create and maintain user and admin guides and training materials
- Create system visibility and efficiencies by using reporting tools
- User Training:
- Prepare and deliver user training materials
- Conduct hands-on training sessions
- Systems Implementation Related Processes:
- Data Migration: Assist in extracting, cleaning, and transferring data from existing systems to the new system, ensuring data integrity and accuracy
- Testing and Quality Assurance: Assist senior implementors with system testing procedures, identify and report bugs or issues, and assist in resolving quality concerns
Required Skills:
- Adaptability to new tools and systems
- Curiosity and proactive mindset
- Strong communication and interpersonal skills
- Detail oriented
- Analytical thinking and problem-solving abilities
Desired Qualifications:
- Minimum 2-4 Years of relevant experience in systems implementation/support/project management roles
- Advantages for prior experience in implementation/support for: Yardi commercial café, Yardi voyager, Yardi Vendor Café , Yardi P2P, NetSuite, Kyriba, Concur or similar
Compensation:
- This position offers a base salary in the $80,000-$115,000 range, plus discretionary bonus, competitive healthcare benefits, unlimited PTO, and a 401k match.
Equal Opportunity Employer
Faropoint is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
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