Partnerships Coordinator

ABOUT FAST FORWARD

Tech is ubiquitous. Tech solutions for social problems are not. An emerging class of startups is building tech to solve these social problems. They are tech nonprofits. Fast Forward bridges the tech and nonprofit sectors to build capacity for tech nonprofits, so they can scale solutions to our world’s most urgent problems.

To date, Fast Forward’s portfolio of tech nonprofits have impacted 186M lives and raised $753M in follow-on funding. 84% of the portfolio have a founder who has personal experience with the problem, 62% have a founder who is a woman, and 73% have a founder who is a person of color.

As the first and only organization focused exclusively on scaling startups that combine the best tech with sustainable nonprofit business models, Fast Forward’s mission is to accelerate impact. Visit us: http://www.ffwd.org.

THE POSITION

Fast Forward is seeking a highly organized and proactive Partnerships Coordinator to help manage our ecosystem of amazing partners and support our portfolio of 100+ tech nonprofits. The ideal candidate is a natural relationship builder, loves project managing, and is extremely detail oriented. They are looking for the opportunity to work in an inspiring and dynamic environment where their combination of relationship management and project execution skills will truly shine. They are excited about providing best in class partnerships with top tech companies, engaging employee volunteers, and working collaboratively with both marketing and programs teams at Fast Forward. 

This position will report to the Director of Partnerships and is based in San Francisco, CA; it is a full-time, in-office role (no remote work).

PRIMARY RESPONSIBILITIES

Partner Account Management: 

• Support the Director of Partnerships and wider Partnerships team to deliver an excellent partnership experience for Fast Forward’s corporate partners. 
• Anticipate partner needs and preferences, personalizing communications and engagement opportunities to enhance their experience and foster long-term loyalty and support.
• Manage the development and delivery of deliverables to partners, ensuring they are completed accurately, on time, and within budget.
• Manage execution of strategic partner initiatives across the Startup Accelerator and Pitch Camp programs; including being responsible for development of all materials and communications with partners,  executing key roles, and supporting the Director of Strategic Partnerships to deliver partner-related programming. 
• Participate in partner meetings by taking notes, drafting follow ups, and ensuring timely progress against all developments.

Operations & Admin: 

• Responsible for preparing comprehensive reports and presentations summarizing deliverables and outcomes for partners, with support of Partnerships team.
• Prepare customized materials to engage partners and their employees including proposals, agreements, briefing docs, partner volunteer recruiting language, partnership engagement summaries, etc. 
• Develop and maintain detailed partner account management systems, including outlining key deliverables, milestones, timelines, and strategies for each partner, tracking progress and adjusting strategies as needed to ensure success.
• Collaborate on deliverables with internal teams, including Programs and Marketing to ensure seamless communication and execution for partners.
• Support administration needs with invoicing, donation processing, and contracting as well as handling scheduling needs for relevant partners using Quickbooks and Hubspot.

Partnership Delivery: 

• Represent Fast Forward effectively in meetings and attend conferences / events to grow Fast Forward’s network.
• Support partnerships team to deliver an excellent partnership experience for Fast Forward’s Partners.
• Handle highly confidential and/or sensitive information with discretion and tact.

WHO WE'RE LOOKING FOR

We're looking for someone with these specific traits and experience:

• 2-3+ years of relevant experience in account/client management and/or fundraising - corporate partnership experience is a plus! 
• Excellent relationship + time management and strong communication skills are essential - building rapport while also executing deliverables is key.  
• Customer service orientation and a positive attitude while operating under pressure. 
• Highly skilled in project management - Can take a project from idea to successful execution (and manage everything that happens in between).
• Strong attention to detail and doesn’t make low-effort mistakes.
• Passionate about the impact and potential of social impact tech.
• Thrives in a fast-paced, ever-changing startup environment.

EMPLOYEE BENEFITS

• Unlimited paid time off (PTO)
• 401k retirement plan & employer matching
• Office is located in a beautiful national park - The Presidio - with free transit to/from downtown San Francisco!
• Medical, dental, and vision insurance
• Fast Forward Fridays (half days) every other week and quarterly team outings 
• Most importantly, input on the office snack order

Note: In accordance with federal, state, and local safety guidelines, this role is expected to be performed in-person, in San Francisco.

Fast Forward is a social justice organization founded on the idea that those with proximity to the problem should have proximity to the power to fix them. Our true north is empowering tech nonprofit leaders with the tools, community, and capital they need to scale solutions for underserved groups, and we know that a focus on diversity, equity, and inclusion is inextricable from that pursuit. Read our Diversity, Equity, and Inclusion Guidelines to learn how we approach DEI across our investments, community, and workplace.

Fast Forward is an equal opportunity employer.